Remote Healthcare Assistant
Remote Healthcare Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Join our exceptional team and contribute to US healthcare!
About Janie Health:
Janie Health is a healthcare services company that offers remote staffing and software solutions to medical practices pharmacies hospitals and healthcare contact centers across the United States. We specialize in a wide range of medical specialties.
We are seeking talented individuals who are passionate about patient care and making a meaningful impact on peoples lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.
About the Position:
As a Remote Healthcare Assistant you will collaborate closely with onsite medical administrative staff to manage patient scheduling confirm appointments liaise with insurance providers and ensure an excellent patient experience. Reporting to the office manager you will work alongside a dedicated team of remote and onsite medical administrative professionals. This role focuses on multiple specialties and is based all over the US.
We are particularly interested in candidates who possess nearnative fluency in both English and Spanish as many of our patients primarily speak Spanish.
We are looking to fill the following roles for our practices:
- Patient Care Coordinators
- Insurance Coordinators
- Medical Billing Specialist
- Medical Scribe
Janie Health offers health allowances PTO incentivebonuses and annual offsite events for our remote team members. Salary for this role ranges from $6 / hour to $9 / hour depending on experience.There will be a signon bonus once youre chosen and finish the training.
Primary Responsibilities:
- Answer phone calls and address patient inquiries
- Schedule and confirm appointments
- Prescreen calls (triage) and direct patients accordingly
- Contact insurance companies to verify benefits and eligibility
- Facilitate communication between insurance providers and other healthcare entities
- Assist with various administrative tasks as needed
- Support the billing team and medical staff as required
Requirements:
- Strong phone etiquette
- Fluent in English and Spanish
- Exceptional customer service skills
- Strong critical thinking abilities
- Professionalism
- Preferred background in healthcare
Employment Type
Full Time
