Job Description Summary:
We are seeking a Knowledge Manager support USTRANSCOMs Joint Secretariat and Knowledge Management team. This position will work cohesively within a team environment while supporting multiple solutions being developed simultaneously to enable USTRANSCOM mission by designing developing and implementing solutions that expand across the organization in line with the commands objectives.
Roles & Responsibilities:
- Work closely with clients to understand collaboration needs
- Create deliver and manage Microsoft 365 Power Platform Solutions ranging from basic to complex
- Engage with other development groups to leverage existing functionality and components
- Design implement and sustain SharePoint sites and solutions to facilitate efficient communication and collaboration.
- Manage user permissions and access controls to secure sensitive information
- Provide training and support to endusers on SharePoint features and best practices
- Create and maintain a centralized knowledge base/repository for organizational documents best practices and other relevant information
- Develop and enforce content management policies and procedures
- Ensure the accuracy and relevance of information stored in SharePoint
- Implement and enforce security policies to protect sensitive data stored in SharePoint
- Ensure compliance with relevant regulations and standards
- Generate and analyze reports on SharePoint usage performance and content
- Troubleshoot and resolve issues related to SharePoint functionality to include responding to customer inquiry via email live chat and telephone providing relevant information
- Provide insights and recommendations for process improvements
Requirements:
- Bachelors degree in Information Technology Computer Science or related field or equivalent work experience
- 5 years of related Knowledge Management experience.
- 35 years experience with project management skills for implementing SharePoint solutions.
Eligibility Requirements:
- Secret Clearance
- This role is restricted to U.S. person(s) (ie. U.S. citizens permanent residents and other protected individuals under the immigration and Naturalization Act 8 U.S.C. 1324b(a)(3))
Desired Skills:
- Advanced customization skills in JavaScript CSS and HTML
- Strong understanding of workflows business rules business process flows custom PowerApps Power Automate flows Power BI data models and dashboards
- Familiarity with Dataverse SPFx and PowerShell Model Driven Apps
- Advanced skills in data design data management and data integration
Location:
Onsite at Scott AFB Illinois. Remote work may be authorized based on client requirements.