Implementation Manager fmd
Implementation Manager fmd
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Job Description
About Prewave
Make a Real Difference
At Prewave we are dedicated to making a positive impact on the world. Our innovative AI solutions help businesses identify and predict global supply chain risks. Our aim is to make supply chains more resilient transparent and sustainable. By doing this we help companies to ensure fair working conditions eliminate child labour reduce waste and promote sustainable practices across global supply chains.
Trusted by Global Industry Leaders
Prewave proudly partners with industry leaders such as BMW Krcher Hilti PwC and Porsche. Our supply chain superintelligence helps navigate complex supply chain challenges ensuring operational integrity and enhancing market leadership.
Your mission
We are looking for an I mplementation Manager (f/m/d) who will lead the onboarding and successful rollout of our supply chain risk management solutions for customers. Your main tasks will be:
- Oversee the implementation and onboarding of supply chain risk management solutions ensuring successful rollout for customers.
- Act as the primary point of contact during onboarding guiding customers from setup to full adoption of the solution.
- Collaborate with customer stakeholders to assess and prepare data systems and processes for smooth integration.
- Train customer teams on using the platform and monitor solution performance usage and compliance with regulations.
- Continuously improve the implementation process ensuring customer satisfaction and a smooth handover to the customer success team postimplementation.
Your profile
Musthaves:
- 2 years of experience in a customerfacing role (e.g. customer success onboarding or project management) or with SaaS & digital solutions ideally in supply chain or risk management areas
- Very good Excel skills techsavviness and ability to work with various technologies and online platforms
- Strong communication skills with the ability to manage relationships across various industries and sectors
- Highly reliable detailoriented and able to adapt to diverse work environments.
- Familiarity or willingness to work in a highpaced startup environment
- Fluent English and German skills both written and spoken
- Valid work permit for Austria
Bonus points for:
- Completed higher education (HAK HTL Bachelors Degree or equivalent)
- Previous experience in technical industry procurement industry or supply chain environment
- Previous experience or exposure with EUDR or similar deforestation regulations
What we offer you
What You Can Expect:
- Competitive Compensation and Benefits: We recognize and reward talent. Youll receive a competitive compensation package of minimum EUR 2396 gross monthly tailored to your qualifications experience and the role.
- Inclusive and Supportive Work Environment: Join a dynamic team in a welcoming and inclusive atmosphere. We celebrate diversity and are committed to fostering a workplace where all backgrounds identities and experiences are valued. Your voice is important here.
- WorkLife Balance: Your wellbeing matters. Enjoy flexible working hours and options for working from home to promote a healthy balance between your professional and personal life.
What our employees love:
- Celebrate Your Birthday: Enjoy an extra vacation day to make your birthday special.
- Office Snacks and Fruits: Stay energised with a variety of snacks and fresh fruits available in the office.
- Engaging Team Events: Join us for cheese tastings Pingpong tournaments company dinners seasonal celebrations and more to foster a vibrant team spirit.
- Health and Wellness Initiatives: Participate in team sports through our partnership with Eversports support your mental wellbeing with guidance from our workplace psychologist and benefit from health initiatives such as shiatsu sessions vaccinations and regular health checkups to prioritise your physical and mental wellbeing.
- Your device of choice: whether its Windows MacOS or Linux well let you choose your preferred operating system.
- Training and Development: We believe in investing in our employees growth. Besides companywide German and soft skills training each team member is encouraged to discuss their professional development ideas with their manager.
Employment Type
Full Time
