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Internship Trainee
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
We are seeking a motivated Enrollment & Engagement Intern/ Telecaller to connect with leads from our database and guide them through the process of registering for our courses. The role involves followup on missed contacts payment reminders and postcourse feedback collection.
Tasks
Key Responsibilities:
- Lead Engagement & Registration:
Make outbound calls to leads explain course details and encourage registration. Assist with the registration process and maintain accurate records of all interactions. - FollowUp on Missed Contacts:
Follow up with leads who were unavailable during the initial call. Send reminders via SMS or email if needed to encourage them to join the course. - Payment FollowUp:
Contact registered students who havent made payments provide payment reminders and ensure timely completion of enrollment. - Feedback Collection:
After course completion follow up with participants to collect feedback for future course improvements. - Target Achievement:
Meet daily/weekly targets for course registrations calls and followups. Track progress and report on key metrics to management.
Skills & Qualifications:
- Strong communication skills with the ability to explain course details clearly and persuasively.
- Previous experience in telecalling or customer service is a plus.
- Goaloriented with the ability to handle rejection and stay motivated.
- Basic knowledge on excel or data entry skills is preferred.
- Good time management and organizational skills.
Requirements
- Strong communication skills with the ability to explain course details clearly and persuasively.
- Previous experience in telecalling or customer service is a plus.
- Goaloriented with the ability to handle rejection and stay motivated.
- Basic knowledge on excel or data entry skills is preferred.
- Good time management and organizational skills.
- Should be fluent in hindi language
Benefits
Work from anywhere flexible hours certification
Looking for candidte with sales flair and are passionate about customer relationship management
Employment Type
Full Time
