Sales Ops SME
Sales Ops SME
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Job Description
Sales Operations
Job Description:
Sales Tools: Enable teams to fully maximize usage with tools like Salesforce LinkedIn and
AGILE project management tools like Atlassian JIRA. Monitor industry trends to make sure
LiveRamp tools and systems are keeping up with best practices.
Reporting & Insights: Own dashboards reporting and metrics for team leads and executive
teams. Develop and maintain weekly monthly quarterly reports and KPIs. On going analysis
of sales process(es) and key trends in the business.
Process: Determine build and enforce best practices and internal processes as it relates to our
GTM Planning efforts. Work as the liaison between teams to vet and translate business
objectives into sales tools systems and/or processes. Deal Desk/Revenue Operations: Provide
support for and help deal desk and revenue operations teams. Make sure quotes and contracts
are properly reflected in SFDC to roll up to financial monthend reporting. Support with
miscellaneous requests about legal insurance or data security and privacy to help get deals
completed.
Sales Data: Setup and maintain clean data in CRM and other sales tools as needed. Help and
support teams to Test/UAT different process developments and enhancements in our CRM.
Documentation: Document and share Sales Operations processes best practices training and
other salesrelated materials. Be an invaluable solutionsdriven utility player for a
collaborative Sales Operations team. Be ownership driven drive projects from start through
completion with high level of accuracy and quality.
Skillset:
Minimum bachelor’s degree and 13 years of Sales Operations or Master’s Degree
and Sales Tools/Systems experience preferably in a SaaS company
Mandatory : Sales Administrator certification
Advanced knowledge of tools in our tech stack: Salesforce SalesLoft Clari Dun &
Bradstreet LinkedIn Highspot Tableau Big Query Sendoso and many others. § Some
Salesforce Administration knowledge: User Setup Roles Profiles Permissions Reports &
Dashboards Custom Fields Page Layouts Workflow Rules.
Advanced Excel and/or BI tool skills – you’re comfortable building high quality and complex
spreadsheets SQL and Big queries and presentations.
Strong communication and problemsolving skills Selfstarter who can work independently
with minimal supervision.
Process and detailoriented yet comfortable with ambiguity.
Strong analytical skills and technical aptitude – you like to try and tinker with new technologies.
Someone who is willing and excited to wear many hats and is quick to learn new things.
Openminded curious and positive attitude. Ability to work in a fastpaced dynamic environment.
Employment Type
Full Time
