Job Description: Relationship Manager Gold Loan
Position Title: Relationship Manager Gold Loan
Location: Saharanpur Muzaffarnagar
Department: Gold Loan
Key Responsibilities:
- Client Engagement:
- Establish and maintain relationships with clients to understand their financial needs and provide suitable gold loan options.
- Conduct regular followups to ensure customer satisfaction and retention.
- Sales Development:
- Promote gold loan products through direct sales and networking efforts.
- Achieve monthly sales targets and contribute to overall business growth.
- Consultative Approach:
- Assess client requirements and offer customized solutions.
- Explain loan processes terms and conditions clearly to clients.
- Documentation Management:
- Collect and verify necessary documentation for loan applications.
- Ensure compliance with all regulatory requirements and internal policies.
- Market Analysis:
- Monitor market trends and competitor activities to identify potential growth opportunities.
- Provide feedback for product improvement based on customer insights.
- Customer Service:
- Address client inquiries and resolve issues promptly to enhance customer satisfaction.
- Maintain ongoing communication with clients throughout the loan lifecycle.
- Reporting:
- Maintain accurate records of customer interactions loan applications and sales performance.
- Prepare periodic reports for management review.
- CrossSelling:
- Identify opportunities to crosssell other financial products and services.
Qualifications:
- Education: Bachelor’s degree in Finance Business Administration or related field.
- Experience: Minimum of 2 years in sales or relationship management preferably in lending or financial services.
- Skills:
- Strong communication and interpersonal skills.
- Customeroriented mindset with a focus on building lasting relationships.
- Proficient in MS Office and familiarity with CRM tools.
- Strong organizational and time management skills.
Apply Now !!!
To apply please send your resume your experience and qualifications to with "Relationship Manager Gold Loan" in the subject line.
Regards
HR Sneha
Staffiaa
Contact