Customer Service Agent Jobs in Catch Consultants in Johannesburg - South Africa

Customer Service Agent

Catch Consultants

Posted on : 10-10-2024

Employer Active

1 Vacancy

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Jobs by Experience

1-3years

Job Location

Johannesburg - South Africa

Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 10-10-2024

Job Description

Were looking for talented customer service agents to join the Catch Consulting team.

This position is for an international telecommunications client. Ideally were looking for candidates with call centre experience in an industry with a recurring customer base (telecommunications media insurance energy etc.)

Please note youll be working night shifts in this position. We do however arrange transport for all of our employees from their homes to our office (we know its hard getting around at night!)

Requirements

Some baseline experience: Worked in customer service or a call centre environment previously for a minimum of one year.

A team player focus: You care more about the name on the front of the jersey than the name on the back. Were looking for people who take pride in delivering their own work but also lifting up those around them and contributing to team goals.

A desire for growth: Coachable individuals who want to learn want to grow and want to build their careers with catch.

A bit of zen: Sometimes customer service queries can be challenging. Patience and empathy towards customers in difficult situations is a must.

Some attributes we look for: Have a strong attention to detail and are able to follow standard processes. Punctual and reliable. Intermediate computer skills

Benefits

Catch is a boutique business process outsourcing organisation with a reputation of consistently delivering excellence for our customers. Unlike other BPOs we dont treat our people like seats. We treat our people like people.

We want to create 10000 jobs in SubSaharan Africa. But not just any jobs. Meaningful jobs that provide dignified employment pay and development pathways. Thats why in most instances youll find we pay almost double what our peers pay.

If you want to build a career and help deliver for our customers you can expect us to meet you in your ambition and bring the development career pathways and remuneration to get you there.

Some baseline experience: Worked in customer service or a call centre environment previously, for a minimum of one year. A team player focus: You care more about the name on the front of the jersey, than the name on the back. We're looking for people who take pride in delivering their own work, but also lifting up those around them and contributing to team goals. A desire for growth: Coachable individuals who want to learn, want to grow, and want to build their careers with catch. A bit of zen: Sometimes customer service queries can be challenging. Patience and empathy towards customers in difficult situations is a must. Some attributes we look for: Have a strong attention to detail and are able to follow standard processes. Punctual and reliable. Intermediate computer skills

Employment Type

Full Time

Company Industry

Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers

Key Skills

Apply Now

About Company

Catch Consultants

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Customer Service Agent

Catch Consultants

Job Description

Requirements

Benefits

Employment Type

Company Industry

Key Skills

About Company

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