Roles and responsibilities
As a Senior Pre-Sales Solutions Consultant at Tookitaki, you will play a crucial role in driving the adoption of our industry-leading financial crime and fraud prevention platform across financial institutions and fintechs. You will partner with the sales team to understand client business, functional, and technical needs, demonstrating how our solutions meet these challenges. Your role will be essential in bridging the gap between technical features and business outcomes, helping clients realize the full potential of our solutions and driving deals to successful closure.
In this role, you will establish a strong foundation for the customer journey, providing actionable insights to both business and technical stakeholders, ensuring that Tookitaki’s value is clearly understood and building prospective customer confidence in Tookitaki’s platform capabilities and team. You will leverage your technical knowledge, domain expertise, and business acumen to lead deep dives into client opportunities, deliver compelling product demos, conduct workshops, and facilitate consultative discussions. By guiding prospects through the solution discovery phase, you will play a key role in influencing their decision-making process and helping close deals effectively.
Roles & responsibilities:
- Solution Consulting: Collaborate with the sales team to engage clients and prospects, deeply understand their needs, and demonstrate how Tookitaki’s platform addresses complex financial crime challenges. Address technical questions, lead in-depth discussions, and ensure alignment with customer objectives. Deliver impactful workshops, presentations, and product demos, clearly communicating Tookitaki’s value proposition while seamlessly transitioning between business and technical perspectives.
- Drive Proposal Development and RFx Processes: Create persuasive and tailored proposals, presentations, and supporting materials. Manage response process for RFPs/RFIs, ensuring detailed, accurate, and compelling proposals that highlight Tookitaki’s unique value.
- POC & Pilots: Assist in preparing Proof of Concepts (POCs) and pilots to meet client requirements and use cases.
- Internal Collaboration: Work closely with internal teams, including product, engineering, marketing, security, and implementation, to deliver seamless and effective customer experiences. Provide market feedback, influencing the product roadmap and strategy.
Desired candidate profile
OKR
- Partner with Sales team to drive revenue growth: respond to 100% of RFPs/RFIs on time, with an 85% success rate in advancing to the next stage; increase qualified leads conversion to customers by 20% within the first 6 months in the role.
- Strengthen internal collaboration and knowledge sharing: Develop and deliver reusable assets (e.g., demo scripts, decks, proposals) and conduct at least 3 sales enablement training sessions per quarter.
- Optimize Pre-Sales processes: Implement a framework to manage 20% more leads/RFPs without quality reduction within the first 6 months in the role.
Requirements:
- 10+ years of relevant experience in PreSales, Solution Consulting/Engineering, Product Management, or Technical Sales in fintech, regtech, or financial services.
- Bachelor’s or Master's degree in Business, Computer Science, or related field.
- Fluent in Arabic & English
- Strong understanding of financial crime and fraud prevention solutions (Risk, Anti-Financial Crime, Anti-Fraud, AML, KYC, CDD, EDD) and the regulatory landscape.
- Proven experience leading product demos, managing RFP/RFI processes, and creating customized proposals.
- Strong technical presentation and communication skills, with the ability to engage both business and technical stakeholders.
- A collaborative mindset, working cross-functionally to align client needs with product capabilities and strategy.
- A client-first mindset, always seeking to add value and build strong, trust-based relationships.
- Exceptional presentation and communication skills, with a talent for engaging both technical and non-technical audiences.
- Highly driven, ambitious, and tenacious with a natural problem-solving mindset and strong work ethic.
- Organized and self-motivated, able to manage multiple engagements simultaneously and deliver high-quality work independently in a fast-paced environment
- Experience working in a growth-stage enterprise software / SaaS company providing AI-powered, analytical solutions adhering to strict regulatory requirements is a plus