Customer Service Executive
Customer Service Executive
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Salary Not Disclosed
Job Description
Position Overview:
Join our team as a Customer Service Executive and shape extraordinary living experiences for our tenants. Your role is pivotal in providing exceptional hospitality services ensuring tenant comfort and maintaining our properties to the highest standards. Elevate our reputation as you contribute to tenant satisfaction rental operations property growth marketing and sales.
Responsibilities:
- Location: District 9 Thu Duc HCM
- Tenant Experience: Deliver impeccable hospitality services promptly addressing needs and fostering a welcoming atmosphere that sets us apart.
- Community Building: Innovate tenant experiences crafting a vibrant community through engaging initiatives.
- Rental Collection: Ensure seamless rent collection maintaining accurate records and efficient processes.
- Viewing and Sales: Showcase properties persuasively aiding in successful tenant acquisitions and sales efforts.
- Marketing: Develop and implement strategies that attract potential tenants enhancing property visibility.
- Property Maintenance: Oversee property upkeep collaborating with teams for timely maintenance solutions.
- Tenant Contract Renewals: Manage contract renewals prioritizing tenant relationships and retention.
- Tenant Relationship Management: Build strong tenant relationships resolving queries and issues promptly.
Qualifications:
- Able to communicate in English fluently.
- 13 years of customer service experience preferably in industries such as real estate commercial property hospitality (hotels/restaurants) insurance and related sectors.
- People person.
- Exceptional communication and organizational skills.
- Customercentric mindset with attention to detail.
- Passionate about community building.
- Passionate about delivering an exceptional living experience.
- Flexibility to accommodate varying work hours and location.
- Doesnt mind traveling across HCMC (travel expenses claimable).
Remote Work :
No
Employment Type
Full Time
