Customer Service Engineer Binh Duong
Customer Service Engineer Binh Duong
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2-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Th c hi n d ch v sau b n h ng bao g m c i t ph n c ng/ph n m m v n h nh v o t o t i ch cho kh ch h ng.
- X l b o tr nh k v b o tr kh n c p m t c ch k p th i.
- T v n cho kh ch h ng v c ch v n h nh ng c ch c c m y m c.
- Cung c p o t o t i ch cho kh ch h ng ho c kh ch h ng n i b v i vai tr l chuy n gia k thu t s n ph m c th .
- Duy tr ch t l ng c ng vi c nh t qu n v i c c Ch s Hi u su t Ch nh (KPI) cam k t.
- Thi t l p v duy tr m i quan h kh ch h ng t t m b o s h i l ng c a kh ch h ng.
- T m hi u v s n ph m v d ch v v lu n c p nh t c c thay i m i nh t.
- B o c o cho Qu n l D ch v v t t c c c ho t ng k thu t.
- Th c hi n c c ho t ng li n quan n k thu t kh c
Requirements
Kinh nghi m
- t nh t 3 n m kinh nghi m trong ng nh m y photocopy/m y in/c ng nghi p in n ho c l nh v c li n quan.
- T t nghi p Cao ng/ i h c chuy n ng nh K thu t i n/ i n t /C kh /T ng h a.
- C kinh nghi m trong vi c cung c p d ch v ph n c ng v ph n m m b o tr v t v n.
- Kinh nghi m trong in laser c ng nghi p l m t l i th .
N ng l c
- T duy l y kh ch h ng l m trung t m tinh th n chi n th ng.
- Th nh th o m y t nh v m t s ph n m m ng d ng v n ph ng ph bi n.
- Hi u bi t t t v c k n ng v m ng m y t nh m y ch c s d li u.
- Kh n ng ph n t ch tr nh b y v gi i quy t v n t t nh h ng k t qu v ch t l ng.
- C kh n ng l m vi c c l p v l m vi c nh m s n s ng i c ng t c xa khi c n.
- C tinh th n l m vi c nh m cao v quan t m n ch m s c kh ch h ng; n ng ng thuy t ph c ki n c ng c ng l c v s n s ng i m t v i th th ch m i.
- C kh n ng giao ti p ti ng Anh m c c b n (t ng ng b ng B).
Benefits
- L m vi c trong m i tr ng qu c t n ng ng v chuy n nghi p.
- c o t o v k n ng k thu t theo ti u chu n qu c t .
- M c l ng h p d n th ng hi u su t v g i tr c p.
- B o hi m theo quy nh c a B lu t Lao ng Vi t Nam v b o hi m tai n n/y t b sung.
- L ng th ng 13 v x t duy t t ng l ng h ng n m c h i th ng ti n r r ng.
Must have: 3+ years of supporting, maintaining, and implementing IT infrastructures, System Services. Be familiar with IT products such as CISCO, Juniper, HPE, Meraki, Ubiquiti, and so on. Be familiar with telephony systems. Be familiar with hypervisor platforms: VMWare vSphere, Hyper-V Priority is given to candidates with certificates: LPI1/2, VCA, VCP, CCNA, CCNP, MCSA Knowledge of Windows operating systems, Linux, mastering TCP/IP Basic understanding of SI, open source. Absolutely comply with the company's information technology security policy. Communication skills in English (basic level) Nice to have: Familiar with other leading vendors in data center infrastructure such as NetApp, Juniper, Palo Alto Networks, DELL/EMC, F5, Ubiquiti, Cambium, and so on Knowledge of cloud/virtualization technologies, such as VMware vSphere, EC2, Xen, KVM, OpenStack, Azure, AWS, GCP, and Alibaba Cloud Experience in cloud-based and on-premises Identity and Access Management (IAM), and Security architectures Familiar with Printing Management and Document Management solutions: Papercut, Kofax, Laserfiche, M-files, O365 SharePoint Online.
Employment Type
Full Time
Company Industry
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
