CRM Architect
CRM Architect
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Job Description
You will be responsible for partnering with business and technology stakeholders as well as vendors or third parties to assess options and define new technical solutions which will achieve strategic goals and operational requirements. This includes collaboration across multiple business domains such as marketing core banking digital channels lending and others. The Solution architect will balance industry awareness and current technology developments to provide a deep understanding of the platforms integrations their health and technical debt to propose new and creative opportunities to achieve delivery goals.
Responsibilities:
- Technical Strategy
- Develop and implement an architectural vision and strategy that translates sales objectives into application needs and solutions.
- Solution Architecture
- Designs and maintains architecture and associated artifacts in support of the sales technology and sales operations business needs.
- Works with product partners peer architects and enterprise architects to maintain current state documentation while creating transitional and target state architectures supporting roadmap objectives.
- Assess technical feasibility by building rapid PoCs find technological solutions for gaps and create strategic solutions as necessary.
- Assess the maturity of sales applications and recommend remediation plan.
- Create and Present architecture artifacts in various venues such ARB strategy and leadership meetings.
- Adheres and promote enterprise architecture standards policies guidelines and best practices to engineering and product teams.
- Business Support and Technical Consultation
- Provides technical direction for the sales operation technology areas architecture integration support reporting and analytics.
- Establishes collaborative crossfunctional relationships within IT product and engineering and communicates information and provides advice to drive sales architecture decisions forward.
- Offers guidance to application support teams.
- Collaborates effectively with business to solve complex problems and meet business needs.
- Communicates a clear vision for Sales Technology and support teams ensure maximum leverage of both purchased and developed technology.
- Skills
- Indepth experience and knowledge of sales processes within MS Dynamic CRM systems sales automation and other related technologies.
- Proven experience designing enterpriselevel MS Dynamic CRM and integrated technology solutions for large financial institutions.
- Experience with MS dynamics and Salesforce CRM
- Excellent communication skills
- Experience building and sustaining credibility with senior leaders across the organization
Required Skills : MS Dynamics 365 Experience being a Solutions Architect for MS Dynamics 365 Indepth experience and knowledge of sales processes within MS Dynamic CRM systems sales automation and other related technologies
Employment Type
Full Time
