Technical Project Manager

Collinson is undergoing a significant transformation into a digital organisation; we are creating a travel platform supporting an airport experience ecosystem including dining spa and retail with an ambitious roadmap to a wide range of airport experiences.

Collinson also supports the traveller across all its capability areas providing insurance and assistance solutions globally as well as working with many of the worlds best known and largest airlines and hotel chains managing frequent flyer and guest programmes and enhancing ways to earn and redeem loyalty currency. Partnerships developed within the airport environment and retail channels provide added value and an enriched customer experience to the members of these programmes and the millions of the end customers we support.

Collinson is a global leader in shaping and influencing customer behaviour to drive revenue and value for its clients and partners. We provide unrivalled insight and expertise around affluent consumers and frequent travellers creating and delivering products and services that increase customer engagement loyalty and value.

Collinson has brought innovation to the market for over 25 years from launching Priority Pass the first independent global VIP lounge access programme to being the first to sell direct travel insurance in the UK through Columbus Direct. Today we continue to invest heavily in innovation to ensure that we deliver superior customer experiences.

We service over 800 clients in 170 countries employ 2000 staff in 28 global locations and manage over 20 million end customers. Our industry and sector specialists provide marketleading experience across four core capabilities: Loyalty Insurance and Assistance and Lifestyle Benefits. Lifestyle Benefits is the worldleading provider of lifestyle membership programmes and travel enhancement products. With a tiered product range tailored to the needs of financial and other service providers we help clients to differentiate their products optimise brand offerings and retain valuable customers globally.

Priority Pass is used by the worlds largest financial services organisations and telecoms providers to add value to their propositions. Businesses also use it to augment employee benefit packages and enhance their corporate travel programmes.

Purpose of the role

We are looking for a motivated Junior Project Manager to assist in the delivery and management of technical projects within our product and platform teams. You will work closely with crossfunctional teams to help achieve project goals meet quality standards and support customer and businessobjectives. Experience or familiarity with Agile methodologies is highly desirable

Main Accountabilities

Assist in defining project scope goals and deliverables and help create project plans.

Collaborate with engineers designers and business stakeholders to ensure project tasks are completed especially within an Agile framework.

Facilitate scum ceremonies including daily standups sprint planning and sprint reviews / demos

Help manage project budgets and resources including personnel and technology costs.

Track key project metrics and support product leadership to ensure project goals are met using Agile practices.

Monitor project progress and help identify and resolve any issues that may impact delivery.

Communicate project status and updates to stakeholders ensuring everyone is informed.

Support the delivery of projects on time within budget and meeting quality standards.

Work with teams and vendors to maintain expected engineering and quality standards.

Assist in developing and maintaining project documentation such as project plans status reports and Agile artifacts like sprint plans and retrospectives.

Contribute to improving team processes and methodologies with a focus on Agile continuous improvement.

Personal Requirements of the Role

35 years of project management in an agile environment

Experience delivering projects in one or multiple technical fields such as software development cloud digital data.

Experience using Jira and other product and engineering management tools

Project management certification would be a plus Skills and Capabilities: (aligned to the skills and capabilities framework of the role and level)

Demonstrable understanding of agile project management principles including planning executing and closing projects.

Familiarity with Agile project management methodologies (e.g. Scrum Kanban) and experience working in Agile environments.

Familiarity with technical fields such as software development cloud or data is a plus.

Skills and Capabilities

Ability to work effectively in a team and support crossfunctional collaboration.

Good communication skills both verbal and written with the ability to report on project progress.

Problemsolving skills to assist in resolving issues and mitigating project risks.

Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

Basic experience or understanding of managing project budgets is helpful.

Adaptability and willingness to learn and adjust to changing project requirements.

Attention to detail and commitment to producing highquality work.

Interest in continuous improvement of work processes and methodologies particularly in an Agile context.