Junior Customer Service Representative
Junior Customer Service Representative
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Job Description
Junior Customer Service Representative (Remote)
Location: Remote
About the role:
Are you a people person with excellent communication skills Were looking for a Junior Customer Service Representative to join our team and provide topnotch support to our customers.
What youll do:
- Respond to customer inquiries via phone email or chat.
- Resolve customer issues promptly and effectively.
- Document customer interactions and feedback.
- Assist in developing customer service procedures.
- Collaborate with the team to improve customer satisfaction.
- Stay updated on product knowledge and company policies.
What were looking for:
- High school diploma or equivalent; associate or bachelors degree is a plus.
- 12 years of customer service experience.
- Excellent verbal and written communication skills.
- Strong problemsolving abilities.
- Ability to multitask and manage time efficiently.
- Comfortable working remotely and using customer service software.
Benefits:
- Remote work with flexible scheduling.
- Competitive salary.
- Professional development and training.
- Supportive team environment.
- Opportunities for advancement.
- Access to resources to enhance customer service skills.
Remote Work :
No
Employment Type
Full Time
