Customer Service Representative Remote
Customer Service Representative Remote
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0-1years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
Responsibilities:
- Provide exceptional customer service via phone chat or email to resolve inquiries and issues.
- Handle incoming calls in a professional and courteous manner.
- Troubleshoot and resolve customer concerns with a solutionsfocused approach.
- Accurately document customer interactions and follow up as needed.
- Meet performance metrics including call handling time and customer satisfaction.
- Maintain a quiet distractionfree workspace with reliable internet access.
Qualifications:
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Excellent problemsolving and active listening abilities.
- Ability to work independently and manage time effectively.
- Previous customer service experience preferred but not required.
Requirements
Benefits
Previous experience in a call center or customer service environment is preferred (but not required). Bilingual or multilingual capabilities are highly desirable. Strong analytical skills with the ability to assess situations quickly and effectively. Excellent verbal and written communication skills. Proficient in computer usage with experience in office software applications. Demonstrated ability to handle cash transactions responsibly. A positive attitude and the ability to work well under pressure in a fast-paced environment. High school diploma or equivalent; further education is an advantage. Join us in delivering outstanding service that makes a difference! Job Type: Contract Pay: $10.00 - $16.00 per hour Expected hours: 15 per week Work Location: Remote
Employment Type
Full Time
Company Industry
Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
