FB Server

Roles and responsibilities

A F&B Attendant is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests.You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.

Qualifications

High School diploma
Previous experience in Food & Beverage/Restaurant operations
Passion for excellent service
Excellent team player
English speaking
Guest Service

Greet guests warmly and provide menu information and recommendations.
Take food and beverage orders accurately and efficiently.
Food and Beverage Service

Serve food and beverages to guests in a timely manner, ensuring proper presentation and quality.
Prepare and set up tables, including condiments, utensils, and glassware.
Maintenance and Cleanliness

Maintain cleanliness and organization of dining areas, including clearing tables and resetting them for new guests.
Assist in maintaining the overall cleanliness of the restaurant or dining facility.
Collaboration

Work closely with kitchen staff and other team members to ensure smooth operations.
Communicate guest feedback and special requests to the kitchen and management.
Cash Handling

Process payments accurately and handle cash or credit transactions according to the establishment’s policies.

Desired candidate profile

Here’s a detailed desired candidate profile for an F&B Attendant (Food and Beverage Attendant), outlining educational qualifications, experience, key skills, and personal attributes:

### **Desired Candidate Profile: F&B Attendant**

#### **Educational Qualifications**
- **High School Diploma**: Required; additional training in hospitality or food service is a plus.

#### **Experience**
- **Previous Experience**: 1-2 years in food and beverage service or customer service roles is preferred, but not mandatory.

#### **Key Skills**
- **Communication Skills**: Excellent verbal communication skills for effectively interacting with guests and team members.
- **Customer Service Orientation**: Strong focus on providing exceptional service and enhancing the guest experience.
- **Attention to Detail**: Ability to ensure accuracy in orders and maintain presentation standards.

#### **Personal Attributes**
- **Friendly and Approachable**: Warm demeanor that creates a welcoming atmosphere for guests.
- **Team Player**: Ability to collaborate effectively with colleagues in a fast-paced environment.
- **Adaptability**: Flexibility to manage changing situations and prioritize tasks as needed.

#### **Technical Skills**
- **Basic Math Skills**: Proficient in handling cash transactions and calculating bills accurately.
- **Point of Sale (POS) Systems**: Familiarity with POS software is advantageous.

### **Additional Qualifications**
- **Knowledge of Food Safety Regulations**: Understanding of health regulations and best practices in food service.
- **Multilingual Skills**: Proficiency in additional languages can be beneficial, especially in diverse environments.

This profile ensures that the F&B Attendant can effectively contribute to delivering a positive dining experience for guests, supporting the overall operations of the food and beverage establishment.