Engineering Coordinator

Roles and responsibilities

• To coordinate all internal and external correspondence, incoming mail, and appointment diary for the HOD.
• To keep daily, weekly and monthly reports organized by date, including daily quality control reports, maintenance requests, incident reports etc.
• To be familiar with all maintenance contracts and to ensure these are renewed in time annually.
• To ensure all warranties of equipment are monitored and kept up-to-date.
• To prepare all purchase order requests for the engineering department.
• To handle and manage the petty cash as per company procedure.
• To ensure that the preventative maintenance program is being executed and reported.
• To work closely with the housekeeping department.
• To provide a courteous, professional, efficient and flexible service at all times.
• To be fully conversant with all services and facilities offered by the hotels.
• To utilize OPERA PMS as and when required.
• To ensure that the engineering office and surrounding area is kept clean and organized at all times.
• To ensure all guests complaints are logged and brought to the attention of the hotel manager and entered in guest profile.
• To ensure that an efficient and accurate filing system, both manual as well as electronically is maintained at all times.
• To carry out any other reasonable duties and responsibilities as assigned.
• To use computer system for all work orders.

General

• To understand and strictly adhere to the rules & regulations established in the Employees’ Handbook and the hotel’s policy on fire, hygiene, health & safety.
• To always work to the best of your ability.
• To be financially aware and aim to strive for a successful profitable business.
• To report for duty punctually.
• To be groomed and dressed as stipulated in the staff handbook including wearing the correct clean uniform at all times.
• To maintain a high standard of personal appearance and hygiene at all times.
• To maintain a good rapport and working relationship with all staff.
• To be fully aware and cooperate with all the security policies.
• To handle guest and employee inquiries to the best of your ability in a courteous and efficient manner and report guest complaints or problems to supervisors or manager on duty at all times.
• To provide and maintain the highest possibly service standards to our clientele at all times.
• To use your knowledge to the best of your ability with regard to legal matters.
• To never be under the influence of drugs or alcohol when on duty.
• To be familiar with the emergency procedures of the hotel.
• Never to communicate to any members of the press with regard to Al Rayyan Hospitality, its clientele and the owners of the hotel.
• Not to carry any weapons on property.

Qualifications

• With 2-5 years of experience in the same field in hotel industry
• With pleasing personality and a well focused individual
• Able to handle pressure at work and capability to multi-task
• With excellent English communication skills (oral and written)

Desired candidate profile

Educational Qualifications

• Bachelor’s Degree: Required in engineering (mechanical, electrical, civil, or a related field).
• Certifications: Relevant certifications (e.g., Project Management Professional (PMP), Six Sigma) are a plus.

Experience

• Previous Experience: 3-5 years in engineering, project management, or facilities management, preferably in a supervisory or coordinating role.

Key Skills

• Project Management: Proficient in planning, executing, and overseeing engineering projects from inception to completion.
• Technical Knowledge: Strong understanding of engineering principles and practices related to the specific field.
• Communication Skills: Excellent verbal and written communication skills for interacting with team members, stakeholders, and vendors.

Personal Attributes

• Leadership Skills: Ability to motivate and manage a diverse team effectively.
• Problem-Solving Skills: Proactive in identifying issues and developing solutions to overcome challenges.
• Detail-Oriented: Strong attention to detail in project documentation and execution.

Technical Skills

• Software Proficiency: Familiarity with project management software (e.g., Microsoft Project, AutoCAD, or similar engineering tools).
• Data Analysis: Ability to analyze data and metrics to inform project decisions and improvements.

Additional Qualifications

• Knowledge of Safety Standards: Understanding of health and safety regulations relevant to engineering projects.
• Budget Management: Experience in budget planning and resource allocation for engineering projects.