Uniform Attendant

Roles and responsibilities

• Inspect, record and mark the garment as per standard and ensuring inventory of all uniforms are maintained.
• Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry.
• Tracking which items belong to whom.
• Inspect and hang all clean Garment once treatment is completed
• Anticipating and responding to customers' queries, concerns, and complaints.
• Process laundry by either washing, dry cleaning or pressing according to department standards and procedures
• Perform minor sewing duties when applicable or pass them to the seamstress.
• Report stains or torn laundry, as well as any items left in pockets or jewelry on clothing before beginning the process of cleaning
• Assist all staff at laundry counter for any services request. - Pay particular attention to any items that require pre-wash soaking
• Ensure that hangers are returned and stored in to hanger racks station.
• Communicate effectively with all laundry personal and all other departments.

Qualifications

• Good oral proficiency in English language
• Prior experience in a similar role is an asset
• Able to multitask and work in a fast-paced environment

• Uniform Management

  • Distribute uniforms to staff members and maintain an accurate inventory of all uniforms.
  • Collect and track uniforms for laundering or repair, ensuring timely return to staff.

• Cleaning and Maintenance

  • Ensure that all uniforms are cleaned, pressed, and in good condition before distribution.
  • Perform minor repairs on uniforms, such as sewing buttons or fixing seams.

• Inventory Control

  • Maintain records of uniform sizes, distribution, and any alterations made.
  • Monitor stock levels and report when new uniforms need to be ordered.

• Guest Interaction

  • Assist staff with uniform-related inquiries and concerns in a friendly and professional manner.
  • Provide guidance on proper uniform care and maintenance.

• Health and Safety Compliance

  • Follow hygiene and safety regulations regarding uniform handling and cleaning processes.
  • Ensure that uniform storage areas are organized and maintained.

Desired candidate profile

Here’s a detailed desired candidate profile for a Uniform Attendant, outlining educational qualifications, experience, key skills, and personal attributes:

### **Desired Candidate Profile: Uniform Attendant**

#### **Educational Qualifications**
- **High School Diploma**: Required; additional training or certification in hospitality or laundry services is a plus.

#### **Experience**
- **Previous Experience**: 1-2 years in a similar role, preferably in the hospitality or laundry service industry.

#### **Key Skills**
- **Attention to Detail**: Ability to inspect uniforms and ensure they are clean, pressed, and well-maintained.
- **Organizational Skills**: Capable of managing inventory and tracking uniforms for staff.
- **Basic Laundry Knowledge**: Understanding of fabric care, stain removal, and proper laundering techniques.

#### **Personal Attributes**
- **Reliability**: Dependable and punctual, ensuring timely distribution and collection of uniforms.
- **Positive Attitude**: Friendly and approachable, contributing to a pleasant working environment for staff.
- **Team Player**: Willing to collaborate with colleagues in a fast-paced environment.

#### **Technical Skills**
- **Laundry Equipment Familiarity**: Knowledge of operating commercial laundry machines and equipment.
- **Basic Computer Skills**: Proficient in using inventory management systems and basic office software.

### **Additional Qualifications**
- **Knowledge of Health and Safety Standards**: Understanding of hygiene and safety regulations related to laundry services.
- **Customer Service Skills**: Ability to interact professionally with staff and address any uniform-related concerns.

This profile ensures that the Uniform Attendant can effectively manage uniform services, maintain quality standards, and contribute to the overall efficiency of the hospitality operation.