AU Administrative Scheduler CRM ZR542JOB
AU Administrative Scheduler CRM ZR542JOB
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
The Administrative Scheduler will be responsible for managing and inputting staff schedules into the CRM software ensuring all records for employees and participants are accurate and up to date. This role involves corresponding with participants regarding their care needs handling various administrative tasks and supporting daytoday operations. The ideal candidate will be highly organized detailoriented and able to manage multiple tasks effectively while ensuring excellent communication and customer service.
- Staff Scheduling: Accurately input and manage employee schedules in the CRM software ensuring optimal coverage for participant care needs.
- Records Management: Maintain and update employee and participant records in both the CRM software and OneDrive ensuring all information is current and accurate.
- Communication: Correspond with participants regarding their care needs changes in schedules or any other administrative queries ensuring clear and effective communication.
- Adhoc Administration Duties: Provide support with various administrative tasks as required including document preparation data entry and reporting.
- Data Accuracy: Ensure the accuracy of all data inputted into CRM and OneDrive systems to maintain seamless operations and reliable records.
- Collaboration: Work closely with the management team employees and participants to ensure smooth communication and coordination of schedules and care needs.
Requirements
- Experience 2 Years of relevant experience
- CRM Software Proficiency:
- Skilled in accurate data entry and management of staff schedules and records within CRM systems (e.g. Salesforce HubSpot) ensuring data is uptodate and easily accessible.
- Microsoft OneDrive Skills:
- Proficient in organizing sharing and managing files on OneDrive ensuring smooth collaboration and easy access to employee and participant information.
- Communication Skills:
- Strong written and verbal communication abilities with a focus on professional empathetic interactions with participants regarding their care needs. Demonstrates a customerserviceoriented approach to responding to queries.
- Administrative Skills:
- Detailoriented with strong time management problemsolving and multitasking abilities. Skilled at prioritizing tasks and handling adhoc administrative duties effectively.
- Technical Proficiency:
- Competent with general IT tasks including troubleshooting CRM and OneDrive issues and proficient in using productivity software like Microsoft Office Suite. Adaptable to new tools and technologies.
- Confidentiality and Compliance:
- Knowledgeable in maintaining the confidentiality and security of sensitive data adhering to best practices and compliance standards particularly related to NDIS or similar frameworks.
Benefits
Employment Type
Full Time
