Store Officer

Roles and responsibilities

Ensuring all storerooms are secure at all time, and that all received goods are stored in their correct location.
To control stock in designed store room by means of stock rotation, and keeping appropriate par stock levels.
Maintaining storerooms, passageways, floors, walls, office areas and dock areas so that the highest degree of sanitation is kept.
Ensuring that all requisitions are fully completed and checked before being released to the respective departments.
Ensuring all requisition is properly authorized.
Make recommendations to the Cost Controller regarding stock movement and also report on obsolete stocks.
1. Inventory Management
Monitor stock levels and reorder supplies as needed.
Conduct regular stock audits and reconcile discrepancies.
Maintain accurate records of inventory movement.
2. Receiving and Storing Goods
Oversee the receipt of incoming goods and verify against purchase orders.
Ensure proper storage of items to prevent damage and facilitate easy access.
3. Sales Support
Assist customers with inquiries regarding stock availability.
Coordinate with sales staff to fulfill customer orders efficiently.
4. Documentation and Reporting
Prepare and maintain records of stock transactions and inventory levels.
Generate reports for management on inventory status and issues.
5. Safety and Compliance
Ensure compliance with health and safety regulations in the storage area.
Implement proper handling and storage procedures to minimize risks.
6. Team Coordination
Supervise store staff, including training and scheduling.
Foster a collaborative environment to enhance productivity.
7. Customer Service
Address customer concerns related to stock and product availability.
Ensure a positive shopping experience through effective service.
8. Process Improvement
Identify areas for process improvement within inventory management.
Implement best practices to optimize efficiency.
Skills Required
Strong organizational skills
Attention to detail
Good communication skills
Proficiency in inventory management software
Ability to work in a fast-paced environment

Desired candidate profile

A desired candidate profile for a Store Officer typically includes a combination of educational qualifications, relevant experience, and specific skills. Here’s an outline of what employers often look for:

### **Educational Qualifications**
- **Degree**: A bachelor’s degree in business administration, logistics, supply chain management, or a related field is often preferred.
- **Certifications**: Relevant certifications in inventory management or logistics (e.g., APICS, CILT) can be advantageous.

### **Experience**
- **Retail/Warehousing Experience**: 2-5 years of experience in inventory management, retail, or warehousing roles.
- **Supervisory Experience**: Experience in a supervisory or team lead position is a plus.

### **Key Skills**
- **Inventory Management**: Proficiency in managing stock levels, conducting audits, and using inventory management software.
- **Analytical Skills**: Ability to analyze data, generate reports, and make informed decisions based on inventory metrics.
- **Attention to Detail**: Meticulous in ensuring accuracy in stock records and transactions.
- **Communication Skills**: Strong verbal and written communication skills for interacting with customers and team members.
- **Problem-Solving**: Ability to identify issues and implement effective solutions quickly.
- **Organizational Skills**: Highly organized with the ability to manage multiple tasks and prioritize effectively.
- **Customer Service Orientation**: Commitment to providing excellent service and addressing customer inquiries.

### **Personal Attributes**
- **Team Player**: Collaborative mindset with a willingness to support team efforts.
- **Adaptability**: Flexibility to handle changes in inventory demands or procedures.
- **Dependability**: Strong work ethic and reliability in managing responsibilities.

### **Technical Skills**
- **Software Proficiency**: Familiarity with inventory management systems (e.g., SAP, Oracle) and Microsoft Office Suite, particularly Excel.
- **Basic Financial Acumen**: Understanding of cost control and budgeting principles as they relate to inventory.

This profile helps ensure that the candidate can effectively manage the responsibilities of a Store Officer and contribute to the overall efficiency of the store operations.