drjobs Coordenador De Centro De Servio

Coordenador De Centro De Servio

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Job Location drjobs

Luanda - Angola

Salary drjobs

200000 - 200000

Job Description

Gerenciar e interagir com o cliente telefonemas emails WhatsApp etc.

Gerar Fichas de Trabalho com base na Garantia/No Garantia.

Manter cartes de trabalho coleta de documentao do centro de servios proforma de reparo de entrega pagamento faturas e relatrios.

Identificar e avaliar as necessidades dos clientes para alcanar a satisfao dos mesmos.

Construir relacionamentos sustentveis e confiana com as contas dos clientes por meio de comunicao aberta e interativa.

Coordenao com Finanas Manuteno Comercial Logstica Outlets e tcnicos para reparos cotaes entregas e trabalhos de coleta.

Tratar as reclamaes dos clientes fornecer solues e alternativas adequadas dentro dos prazos; Acompanhamento para garantir a resoluo.

Mantenha registros de interaes com clientes processe contas de clientes e arquive documentos.

Siga os procedimentos diretrizes e polticas de comunicao.

Suporte tcnico e esclarecimento sobre produto reparo e peas de reposio atravs de online.

Remote Work :

No

Employment Type

Full Time

Company Industry

About Company

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