Position Details:
Job Title: Project Manager
Location: Frisco TX (Hybrid role 3 days Onsite)
Duration: Long Term
Mandatory Skills: Operations and Application Support project management Development Project Management Azure Cloud Java Spring Boot Microservices application support Infrastructure Analysis; Monitoring Customer Management
Must Have Skills:
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Project Manager 12 Years
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Managing Azure Based Application 5 Years
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DevOps 5 Years
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Operations and Application Support project management 8 Years
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Development Project Management 8 Years
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Java Spring Boot Microservices 5 Years
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Application Support 5 Years
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Infrastructure Analysis & Monitoring 5 Years
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Customer Management 5 Years
Job Description:
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12 years of experience.
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Experience in Managing Operations and Support teams for large Azure cloudbased applications
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Excellent skill set on analyzing identifying troubleshooting and rectifying application/infrastructure issues
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Strong knowledge of telemetry & monitoring tools such as Splunk AppDynamics Grafana
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Own and manage major incidents in production and lower environments as defined by the customers
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Strong technical background in Java based applications with proficiency in Microservices REST APIs and Cloud
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Experience in Managing Development/Enhancement projects
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Experience in Telecom Domain is a plus
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Experience in Managing a team of 2530 members
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Experience in managing IT projects with a strong understanding of ITIL frameworks and best practices
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Track and ensure compliance of various metrics such as SLA MTTR MTTA KPI
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Should be able to identify improvement areas drive automation and transformation initiatives
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Collaborate with onshore and offshore teams to ensure application support activities are completed within the SLAs
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Communicate project status issues and risks timely to all stake holders cross functional teams and managers
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Passion to learn and adapt with new technologies as per project needs
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Should have worked in client facing roles and have excellent communication skills
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Demonstrate strong leadership capabilities by driving decisionmaking and guiding the team to meet project objectives
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Strong knowledge in Agile & Kanban