Conference Services Catering Manager
Conference Services Catering Manager
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Salary Not Disclosed
1 Vacancy
Job Description
We are home to events that matter. As a Conference Services & Catering Manager you will become our event representatives guide to book plan and assist with the execution of their special events from preplanning to the conclusion of each event.
Salary Range: $80000$87000
What you will be doing:
- Organize catering and/or convention booking files and consistently maintain accurate records of communication and activities
- Obtain/confirm all eventrelated information including but not limited to meeting specifications audio visual rooming lists technical needs exhibit needs food and beverage requirements etc.
- Organize/distribute group resumes conference agendas banquet event orders floorplans etc. to all operating partners accurately and in a timely manner.
- Ensure function space is optimized/maximized for guest experience and financial performance of department.
- Solicit and book Catering Events including weddings and business through targeted activities. Soliciting includes making sales calls responding to inquiry calls appointments etc.
- Yield sleeping room block and function space ensuring optimization of financial return/performance.
- Drive revenue growth through upselling.
- Initiate/follow up on billing procedures ensuring deposits and/or credit applications are received within acceptable timeframes.
- Accurately forecast revenue by day by meal period by month for each assigned Group.
- Conduct any/all site inspections as required including walkin inquiries.
- Conduct preconference/event meetings with clients and pertinent departments to confirm all relevant details are communicated.
- Attend necessary meetings within hotel that affect/are affected by the Conference Services & Catering department (i.e. BEO Resume credit pickup sales leadership).
- Establish and maintain rapport with clients prior to during and post conference exceeding their expectations and encouraging repeat business in order to achieve high VOG scores.
- Ensure guest/group experience while onsite through personal interaction and attendance at functions throughout the stay. Work closely with Operations partners to ensure smooth transition/turnover.
Qualifications :
Your experience and skills include:
- Two years of leadership experience in event planning preferred
- High School diploma or equivalent or vocational training
- University/College degree in a related discipline preferred
- CMP/CPCE certification preferred
- Requires good communication skills both verbal and written
- Must be able to read and write to facilitate the communication process
- Must be service oriented and capable of communicating effectively with persons involved in all levels of authority both internally and externally
- Must possess basic computational ability
- Must possess computer skills including but not limited to Microsoft Word Excel PowerPoint and email functions
- Experience with Opera and SocialTables preferred
- Must be able to multitask and be detailoriented in a fast paced high volume environment
- Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments
- Maintain a professional working environment and attitude
- Must have a proven ability to plan and organize events effectively with an acute sense of detail
- Strong leadership excellent interpersonal and negotiation skills proven problem solving abilities
- Understand banquet operations and how it pertains to Catering & Conventions
- Have a good understanding of menu description design and pricing
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
