Company Overview:
Our Client is a leading global insurance firm dedicated to providing comprehensive risk management and human capital solutions to clients worldwide. Committed to innovation and excellence we are at the forefront of delivering customized insurance products and services that meet the evolving needs of our customers. Our success is driven by our values of integrity customer focus and continuous improvement.
Role Overview:
The General Manager Life Insurance will be responsible for the strategic leadership development and operational management of the Life Insurance division. This role is critical in driving business growth enhancing product offerings and ensuring the delivery of exceptional customer experiences. The ideal candidate will bring a combination of strategic insight operational expertise and a strong commitment to innovation enabling the company to maintain its competitive edge in the market.
Key Responsibilities
Strategic Leadership:
- Develop and implement the strategic vision and business plan for the Life Insurance division.
- Align divisional objectives with the overall corporate strategy to achieve sustainable growth and profitability.
- Lead market analysis and identify new opportunities for product innovation and expansion.
Operational Management:
- Oversee the daytoday operations of the Life Insurance division ensuring efficiency compliance and excellence in service delivery.
- Manage the development and performance of the team fostering a culture of accountability collaboration and continuous improvement.
- Ensure compliance with industry regulations and company policies maintaining the highest standards of ethical conduct.
Product Development:
- Drive innovation in product design ensuring the Life Insurance offerings meet the evolving needs of customers and remain competitive in the market.
- Collaborate with crossfunctional teams including marketing actuarial and underwriting to develop and launch new products.
Financial Management.
- Oversee the financial performance of the Life Insurance division ensuring targets for revenue profitability and cost efficiency are met.
- Develop and manage budgets forecasts and financial reports providing insights and recommendations to senior leadership
Customer Experience:
- Champion a customercentric approach ensuring that the Life Insurance division consistently delivers exceptional service and value to clients.
- Implement strategies to improve customer satisfaction retention and loyalty.
Requirements
Education:
- Bachelors degree in Business Administration Finance Insurance or a related field. An MBA or relevant professional qualification (e.g. ACII FLMI) is preferred.
Experience:
- Minimum of 10 years of experience in the insurance industry with at least 5 years in a senior leadership role within the Life Insurance sector.
- Proven track record of successfully leading and managing large teams and complex operations.
Skills and Competencies:
- Strong strategic thinking and business acumen with the ability to drive growth and profitability.
- Excellent leadership and people management skills with a demonstrated ability to inspire and develop highperforming teams.
- Indepth knowledge of life insurance products regulations and market dynamics.
- Exceptional communication and interpersonal skills with the ability to build and maintain relationships with diverse stakeholders.
- Strong financial management skills with experience in budgeting forecasting and financial analysis.