Relationship Manager Senior Relationship Manager SME

• Gather information/conduct research on the presumptions and sources of possible clients (leads) in order to comprehend the traits demands markets competing banking products etc. of USME client categories or designated focus subsegments.
  
• Gather information from potential customers (leads) about their backgrounds and sources in order to comprehend the traits demands markets competitor banking products etc. of USME consumers and the designated target subsegments.
  
• Gathering and evaluating data about clients including operating and methodology details business plans financial statements etc. in order to comprehend the clients key success and risk factors needs by designated USME segment or subsegment and financial solutions advice.
  

• Regularly update product information features advantages selling points and relevant policies to inform consumers about:
  
• Standard Product and Service package product business program that includes deposit credit services trade finance foreign currency derivatives and other products for USME business clients.
  
• Price policy based on financial plan with customers (ACP) / risk (RORWA) / performance on risk assets (TOI / RWA) / customer life cycle value (CLV) in accordance with corporate requirements
  

• Building and developing relationships with existing customers managing the portfolio (in terms of sales quality structure etc.); promoting sales and crossselling to increase wallet share and portfolio quality in accordance with companys oriented strategic plans
  
• Sales planning business opportunity identification and identification (ACP) with target customers.
  
• Customer financial consulting: business planning methods of managing financial statements cash flow cost and profit management; coordination with product sales departments and related units to build overall optimal financial solutions based on industry developments and customer knowledge; guaranteeing that customers are best served in accordance with the companyregulated service models in each period.
  
• In order to improve customer experience and satisfaction customer care involves managing customers in the managed book transferring CVP to customers and putting quality promises (TATs / SLAs) into practice.
  

• Complete credit risk handling on the managed book. Handle client appraisals directly or in tandem with the Risk Management Division; oversee and collaborate with pertinent departments to finish loan approval appraisal disbursement and postloan management processes in compliance with the company laws.
  
• Credit Appraisal: Gather records and paperwork keep an eye on and update pertinent data on customers and their business circumstances to support account management; suggest fixes; assess; and look after the customer.
  
• Postlending management: Handle the books postlending in compliance with the guidelines provided by Risk Management and the corp.
  
• Suggest plan and carry out actions to settle pastdue bills for clients under management.
  
• Avoid hazards in company operations by following the Banks regulations at all times.
  

• Completely adhere to all applicable rules guidelines and directives
  
• Vigorously recognize and control operational hazards associated with the book you are managing.
  

• Prepare yourself to finish tasks and adjust to changes in the workplace.
  
• Work closely with allied roles to achieve the banks shared objectives.
  

• Tightly oversee company performance in relation to the designated goal
  
• In accordance with corporations direction manage the current client book (in terms of sales quality structure etc.) encourage further sales and crosssell to raise wallet share and portfolio quality.
  

Requirements

• Economics finance banking business administration accounting and auditing are prioritized in university degrees.
  
• 8 years or more of experience in the sales industry evaluating company clients.
  
• Language: English minimum of 550 on the TOEIC or above