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Project Scope:
system admin of the SumTotal System; making content for learning. Need to be able to understand how everything SumTotal works as well as security management (access provisioning)
Working collaboratively w business side. Lead the support. Troubleshooting domains creating reports.
Team Size & Breakdown:
Team of 2 and this is a backfill for the 3rd individual
some offshore support support e
HighLevel Individual Duties:
Access provisioning
ServiceNow for tickets
Qtest
Jira
PLM for validation documents
MustHaves (Concepts & Tools):
Sumtotal
Understands reporting
ServiceNow for tickets
Qtest
Jira
PLM for validation documents
Full Time