Business Analyst 5
Business Analyst 5
Posted on :
06-10-2024
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Job Description
Overview:
Tekwissen group is a workforce management provider throughout the USA and many other countries in the world. The below Client runs through fifteen executive departments which carry out the daytoday administration of the federal government. Popular departments like Agriculture and Rural Development Civil Rights Environment Health and Human Services Natural Resources Secretary of State. This Client has opportunities in a number of career pathways including but not limited to business and administrative support education and human services IT and computers medical and healthcare natural resources law enforcement and public safety skilled trades and more. With positions in over 18 state departments your perfect career fit is waiting for you at the client. This client is an Equal Opportunity Employer.
Job Title: Business Analyst 5
Location: Lansing MI 48933
Duration: 12 Months
Job Type: Contract
Work Type: Hybrid
Short Description:
- Receive process present data and information regarding our weekly Service Requests (Infrastructure Service Requests).
- Responsible for gathering business and technical requirements during the client kick off meetings.
- Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services such as WAN WLAN MLAN Security Contact/Call Centers Telephony and Video.
- Manage multiple projects based on Agency assignments.
Complete Description:
- Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
- Ability to obtain and report business and technical requirements
- Facilitate review sessions to discuss projects
- Excellent customer and communication service skills
- Work with multiple network platforms such as WAN MLAN WLAN Security Voice and Videoconferencing
- Disseminate information effectively to all technical teams customers and technical managers
- Understand a large (enterprise) and complex network environment
Skills Experience and Education:
- Bachelors Degree Required
- Organization and Prioritization skills are Mandatory
- Communication and Interpersonal skills are Mandatory
- Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required
- Minimum 13 years experience with Clarity is Preferred
- Minimum 35 years experience with Microsoft Project and Excel is Required
- Minimum 23 years experience with DevOPs is Preferred
- Minimum 35 years experience with Remedy/Helix is Required
- Minimum 35 years working within a Telecommunications environment is Required
- Minimum 35 years experience in a large Enterprise setting is Required
- Minimum 35 years work experience with multiple network platforms is Required
- Minimum 35 years working with multiple network lines of service is Required
- Minimum 5 years dealing with customers is Required
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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