Workforce Services Sr Manager
Workforce Services Sr Manager
Posted on :
04-10-2024
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Job Description
OVERALL PURPOSE:
- Responsible for overall strategy and delivery of command center team which includes:
- command center mobilization and ilization
- reporting automation insights framework and visualization strategy and
- staffing strategy and governance
- of teams role in business continuity plan
- financial reporting and governance as this relates to staffing strategy
- internal and external stakeholder management
RESPONSIBILITIES:
- Ability to drive revenue and cost optimization through WFM staffing / planning strategy reporting and governance
- Formulate and support of end to end staffing reporting automations and service management strategy
- Ensure database and data visualization are available timely are accurate and use latest technology available
- Supervise direct and functional reports within geography / contract igned
- Internal and external stakeholder management
OTHERS:
- Project Shift Schedule: Rotation
- Project Rest Day: Rotation
- Project/Team Location: Quezon Cyberpark Tower 1
S AND QUALIFICATIONS:
- Graduate with 10 years of related work experience
- Proven track record of leading teams
- Thorough understanding of revenue and cost structure as they relate to short term to long term staffing strategy
- Ability to motivate teams and rally the group toward organizational goals
- Excellent oral and written communication ss.
- Manages largesized teams dispersed globally and/or work efforts at a client or within Accenture
- Requires ysis and solving of complex problems
- Power to influence or complete ignments independently and ability to make decisions
Remote Work :
No
Employment Type
Full Time
Key Skills
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