Customer Support Agent
Customer Support Agent
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Job Description
Join Our Team as a Customer Support Agent!
Are you ready to excel in a dynamic work environment where your engagement and enthusiasm shine Were seeking individuals who thrive in fastpaced settings and possess a genuine passion for serving customers. As a key member of our customer service department youll have the opportunity to collaborate within teams and work autonomously ensuring exceptional customer experiences every step of the way.
While experience in the service industryespecially within banking finance or call centersis beneficial we welcome candidates with a range of backgrounds including retail or similar fields. Whether youre an experienced professional or eager to explore a new career in customer service we believe in nurturing talent and providing ample opportunities for growth.
Key Responsibilities:
- Engage with customers through chat and email handling inquiries and providing toptier support.
- Manage incoming calls from our credit card and savings account customers.
- Assist with daytoday office tasks to ensure smooth operations.
Qualifications and Experience:
- Excellent communication skills both written and verbal with Norwegian as your primary language.
- Comfortable using phones and computers as your main tools.
- A positive and approachable attitude committed to contributing to a supportive and friendly work environment.
- Prior experience in customerfacing roles is preferred especially within retail or related fields.
- A genuine interest in helping people and addressing their needs.
- Fluent Norwegian language skills.
We Offer:
- Competitive compensation package with a fixed salary.
- A vibrant and inclusive workplace located in the heart of Bergen city center at Torgallmenningen.
- Opportunities to work remotely as needed fostering flexibility and worklife balance.
- Exposure to an international environment within a rapidly expanding company.
Please submit your CV and application letter in Norwegian.
Employment Type
Full Time
