LatAm Customer Success Representative - 8876
LatAm Customer Success Representative - 8876
Posted on :
03-10-2024
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Job Description
LOOKING FOR LATIN AMERICAN CANDIDATES RESIDING WITHIN LATIN AMERICAN REGIONS
Position: Customer Success Representative
Working Hours: MonFri 9am5pm EST
Salary: $1300$1500 USD/ month
Role Overview
We are currently expanding our team and are looking for a sed Customer Success Representative to support childcare businesses that have upgraded to our paid subscription. This is a highenergy clientfacing account management role requiring a pion for supporting customers in the small business segment.
Responsibilities
Requirements
Note: Please submit your resume in ENGLISH otherwise your application may not be processed. We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Position: Customer Success Representative
Working Hours: MonFri 9am5pm EST
Salary: $1300$1500 USD/ month
Role Overview
We are currently expanding our team and are looking for a sed Customer Success Representative to support childcare businesses that have upgraded to our paid subscription. This is a highenergy clientfacing account management role requiring a pion for supporting customers in the small business segment.
Responsibilities
- Hold onboarding meetings with new customers over Google Meet to help them get the most out of the product.
- Effectively update monitor and respond to customer questions.
- yze data to find opportunities and communicate learnings to customers and internal stakeholders.
- Provide feedback to the Product Team to help iterate on our value offering to childcare businesses.
Requirements
- More than 2 years of experience in customer success account management or related field.
- Excellent command of the English language both spoken and written.
- Proficient in GSuite a CRM (we use Hubspot) and other productivity tools.
- Ability to translate technology and data to a nontechnical audience.
- Experience working for a technology startup or SaaS company preferred.
Note: Please submit your resume in ENGLISH otherwise your application may not be processed. We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Employment Type
Full Time
Key Skills
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