drjobs Service provider L2L3 Networking Support CCNA CCNP

Service provider L2L3 Networking Support CCNA CCNP

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1 Vacancy
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Jobs by Experience drjobs

3-4years

Job Location drjobs

Kuala Besut - Malaysia

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Role and Responsibilities:

  • Provide phone/email consultation to independently debug product problems reported by Cisco customer.
  • Provides support on a worldwide basis.
  • Provide technical support to customers for Cisco technologies products and/or solutions.
  • Typically be responsible for resolving moderately and complex technical problems depending on the customers need.
  • You will simulate technical problems in lab environment.
  • You will share his/her knowledge with other people in writing technical doents and enlarge the knowledge database.
  • You will work closely with colleagues to achieve common goals.
  • The engineer will strive to technical perfection and expertise.
  • You will demonstrate an aptitude and appetite for learning new technologies evidenced by the ability to expand upon core knowledge.



Requirements

Mandatory Ss:

  • Hands on experience on IOSXR Router IOSXE architecture Cable SP Mobility and optical.
  • Minimum 4 years of technical experience in IP Networking experience with Cisco Routing products such as ASR 9K ASR9xx or NCS.
  • Experience and knowledge of Industry standard Routing protocols (BGP OSPF ISIS) MPLS MPLS L2 VPN MPLS L3 VPN QoS Basics of Multicast
  • Fluency in English. Excellent written and verbal ss is required to be successful in this role.
  • Team player. Ability to work in collaborative way to achieve end results.
  • Previous experience in Support Role will be added advantage.
  • CCNA CCNP


Role and Responsibilities:

  • Provide phone/email consultation to independently debug product problems reported by Cisco customer.
  • Provides support on a worldwide basis.
  • Provide technical support to customers for Cisco technologies, products, and/or solutions.
  • Typically, be responsible for resolving moderately and complex technical problems, depending on the customers' need.
  • You will simulate technical problems in lab environment.
  • You will share his/her knowledge with other people in writing technical doents and enlarge the knowledge database.
  • You will work closely with colleagues to achieve common goals.
  • The engineer will strive to technical perfection and expertise.
  • You will demonstrate an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge.



Requirements

Mandatory Ss:

  • Hands on experience on IOS-XR Router, IOS-XE architecture, Cable, SP Mobility, and optical.
  • Minimum 4 years of technical experience in IP Networking, experience with Cisco Routing products such as ASR 9K, ASR9xx, or NCS.
  • Experience and knowledge of Industry standard Routing protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS, Basics of Multicast
  • Fluency in English. Excellent written and verbal ss is required to be successful in this role.
  • Team player. Ability to work in collaborative way to achieve end results.
  • Previous experience in Support Role will be added advantage.
  • CCNA, CCNP


Employment Type

Full Time

Company Industry

About Company

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