Telesales Coordinator
Telesales Coordinator
Posted on :
02-10-2024
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Job Description
Description: Telesales Coordinator and nbsp;
We are seeking enthusiastic Telesales coordinator to join our dynamic sales and customer service team. Telesales coordinator are the first point of contact for our customers and play a pivotal role in building and maintaining positive relationships. If you are a great communicator with a pion for customer satisfaction we want to hear from you.
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Job Responsibilities:
1. Outbound and Inbound Calls: and nbsp;Make outbound calls to potential customers and receive inbound calls from interested prospects or existing clients.
2. Product Knowledge: and nbsp;Develop a deep understanding of our products and services to effectively communicate their features and benefits.
3. Customer Engagement: and nbsp;Engage with customers to understand their needs answer their queries and provide information about our products and services.
4. Lead Generation: and nbsp;Identify and qualify sales leads through effective questioning and active listening.
5. Sales Conversions: and nbsp;Convert leads into sales by explaining product offerings pricing and promotions.
6. Data Entry: and nbsp;Accurately record customer information interactions and transactions in the CRM system.
7. FollowUp: and nbsp;Conduct timely followups with potential customers and nurture existing client relationships.
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Requirements:
1. Communication Ss: and nbsp;Excellent verbal and written communication ss with a pleasant and clear speaking voice.
2. Customer Focus: and nbsp;Strong customercentric approach with a genuine desire to ist customers.
3. Patience: and nbsp;Ability to handle customer queries and complaints with patience and empathy.
4. Sales Aptitude: and nbsp;Salesoriented mindset with the ability to influence and persuade customers.
5. Adaptability: and nbsp;Flexibility to adapt to different customer personalities and situations.
Employment Type
Full Time
Key Skills
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