Patient Care CoordinatorPhysical Therapy Technician
Patient Care CoordinatorPhysical Therapy Technician
Posted on :
01-10-2024
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Job Description
Starting Hourly: $14.50 per hour
Fit Physical Therapy a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving Mesquite St. George and surrounding communities for over 20 years. We are known for providing the highest quality individualized care for our patients and our team of highly sed physical therapists who are pionate about helping patients achieve their goals.
Currently we are looking for a full time Patient Care Coordinator for our Hildale location. This position will also be cross trained as a Physical Therapy Technician.
PATIENT CARE COORDINATOR
ESSENTIAL POSITION DUTIES
ESSENTIAL POSITION DUTIES
Knowledge Ss and Abilities
Education:
High School diploma or equivalent
Experience: 12 years prior experience in customer service and administration preferred; medical or PT front office experience required.
Physical Requirements and Working Conditions: Requires prolonged sitting some walking bending stooping reaching and stretching. Requires eyehand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other equipment. Requires normal range of hearing and eyesight to record prepare and present reports.
#LIMS1
#tpgpt
Fit Physical Therapy a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving Mesquite St. George and surrounding communities for over 20 years. We are known for providing the highest quality individualized care for our patients and our team of highly sed physical therapists who are pionate about helping patients achieve their goals.
Currently we are looking for a full time Patient Care Coordinator for our Hildale location. This position will also be cross trained as a Physical Therapy Technician.
PATIENT CARE COORDINATOR
ESSENTIAL POSITION DUTIES
- Greets warmly and maintains a friendly welcoming relationship with all patients and clients including among others physicians and physician office staff
- Clearly communicates with all staff including clinical and corporate employees in a friendly and courteous manner
- Responsible for answering phones and greeting patients with the utmost professionalism and care
- Schedules new patients and collects all necessary information in order to verify insurance with carrier
- Accurately and completely enters patient information and demographics into computer system
- Submits patient insurance information in a timely fashion to ensure benefits are verified before the patient’s initial evaluation
- Provides patients with an explanation of their benefits and thoroughly answers all questions
- Calls and confirms new patient appointments
- Collects copays/deductibles and payments prior to patient being seen by provider per elished policies and procedures. Inform patient of any outstanding balance and issues receipt when monies are collected
- Works closely with Billing Department Physical Therapists and Aide staff to ure smooth patient flow
- Follow up on “no show” patients on a daily basis
- Treatment authorization and/or continued treatment Rx follow up
- Maintains patient confidence and protects operations by keeping information confidential
- Maintains schedule targets by reporting percentages of arrivals cancelations and rescheduled appointments to Regional Administration Manager
- Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies and communicating to person in charge or ordering
- Participates in and adheres to as required the HIPAA Policies and Procedures of Therapy Partners Group
ESSENTIAL POSITION DUTIES
- Prepares treatment room for patient by following prescribed procedures and protocols.
- Prepares patients for physical therapy treatment by welcoming comforting providing and/or isting patient into physical therapy apparel (shorts gowns etc.)
- Does laundry maintaining an ample supply of clean linens.
- Under direct supervision of and with cosignature by records daily notes.
- Provides information to patients by answering questions and requests.
- Helps treat patients by applying ice or heat packs helping patients onto exercise equipment monitoring motion; tracking walking time and distance; performing prescribed exercises and strengthening techniques as requested by PT.
- Educates patients by demonstrating proper use of equipment and exercise routines.
- Maintains patient confidence and protects operations by keeping information confidential.
- Maintains safe and clean working environment by complying with procedures rules and regulations.
- Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
- Ensures operation of physical therapy equipment by completing preventive maintenance requirements.
- Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies and communicating to person in charge or ordering
- Enhances physical therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments is a team player.
- Collects garbage at the end of each working day.
- Reports any issues needing resolution to Physical Therapists.
Knowledge Ss and Abilities
- Thorough knowledge of Microsoft Office
- Strong Customer Service Ss
- Ability to maintain confidential doents
- Ability to organize and manage multiple priorities
- Ability to communicate complex information in a well thoughtout easily understood manner both orally and in writing in a variety of settings and styles;
- Ability to communicate in an honest direct and professional manner relating well to others to build rapport and effective relationships.
- Ability to demonstrate active listening by asking clarifying questions identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
- Ability to identify and problem solve
- Strong team player
Education:
High School diploma or equivalent
Experience: 12 years prior experience in customer service and administration preferred; medical or PT front office experience required.
Physical Requirements and Working Conditions: Requires prolonged sitting some walking bending stooping reaching and stretching. Requires eyehand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other equipment. Requires normal range of hearing and eyesight to record prepare and present reports.
#LIMS1
#tpgpt
Employment Type
Full Time
Key Skills
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