ServiceNow Architect

ServiceNow Architect

Job Title

ServiceNow Architect

Job type

C2C

Location

US

Relocation

No

Location Type

Remote

Duration

6 Months

Number of Positions

1

Experience Required

5 years

Notes

Job Summary

Please find the job description below.

As the Lead ServiceNow CMDB Cloud Integrations specialist you will be responsible for managing the design development and integration of ServiceNow CMDB with multiple cloud platforms including AWS Azure and GCP. You will collaborate with crossfunctional teams to ensure accurate tracking of infrastructure components manage cloud resources and enhance the overall IT service management ecosystem.

Key Responsibilities:
ServiceNow CMDB Management: Lead the design configuration and maintenance of the ServiceNow CMDB ensuring accurate tracking and management of cloud and onpremises infrastructure.
Cloud Integration: Integrate AWS Azure and GCP with ServiceNow to provide seamless cloud resource discovery and data synchronization within the CMDB.
Automation and Orchestration: Develop automation scripts and workflows for cloud et management and ensure realtime updates of cloud infrastructure in the CMDB.
Data Quality & Compliance: Ensure the integrity of data in the CMDB by maintaining accurate relationships dependencies and configurations for cloud and onprem resources.
Collaboration: Work closely with cloud architects DevOps teams and ITSM/ITOM teams to align cloud management processes with organizational objectives.
Incident and Change Management: Provide support for cloudrelated incidents and changes ensuring appropriate updates in the CMDB and monitoring systems.
Monitoring and Reporting: Implement monitoring tools to track changes usage and performance of cloud ets. Develop reports and dashboards to provide visibility into cloud infrastructure.
Leadership: Mentor and guide junior team members providing technical expertise and leadership in ServiceNow and cloud integration best practices.

Required Ss and Experience:
Experience: 5 years of experience with ServiceNow CMDB and cloud platforms (AWS Azure GCP) integration.
Technical Expertise:
Indepth knowledge of ServiceNow CMDB architecture Discovery and Service Mapping.
Experience with AWS Azure GCP cloud platforms and their respective APIs for integration.
Proficiency in cloud automation tools and scripting languages (e.g. Python PowerS or Terraform).
Understanding of ITIL processes and ITSM/ITOM best practices.
Integration: Proven experience in integrating ServiceNow with cloud services using native connectors APIs or custom scripts.
Problem Solving: Strong troubleing and ytical ss to resolve integration and performance issues.
Leadership: Ability to lead technical teams and projects collaborate with crossfunctional stakeholders and manage deadlines.