Club Manager

CLUB MANAGER

JOB DESCRIPTION


Responsibilities



At Ileseum we embody the very essence of the
dynamic spirit. Here were not just about
workouts; Were dedicated to cultivating a
lifestyle that celebrates companionship and
unwavering commitment to excellence. Were
more than a club; were a vibrant community
where fitness enthusiasts converge to push
their limits break barriers and celebrate
victories big or small.
With cuttingedge facilities expert trainers
and a plethora of activities were not just
shaping bodies; were sculpting futures.
The Club Manager will play a vital role in
ensuring the smooth and efficient running of
the daytoday operations of the Club. They
will be responsible for developing
an annual operating plan ensuring that
effective ods and policies are put in place
and maintained so that the club operates
optimally and maximizes productivity.
The Club Manager will be expected to harness
a working environment which encourages
teamwork energy and creativity. To achieve
this they should have strong leadership
excellent problemsolving ss and very
strong communication ss. The position
contributes to the development and
implementation of organizational strategies
policies and practices to continually improve
the member experience/ enjoyment of the
club wherever and whenever possible. The
Club Manager will ensure that the staff they
recruit are member focused and will be
capable and willing to support or improve this
ethos also.

Operational Duties:
To initiate and deliver activities to
attract new members and to increase
the number of visitors in line with the

Club Business Plan.

Provide and maintain the highest level
of customer service in a highvolume
retail environment through your own
personal actions and development of
your staff.






Provide effective decisionmaking
regarding customer issues.
Plan and promote special events for the
Club monthly.
Develop Events calendar and push for
member participation.
Hold weekly department meetings
which includes customer service
manager head of group exercise

head trainer and maintenance
superviser

Inspect facility daily for cleanliness using
the Club daily walkthrough list.
Responsible for ensuring that the facility
is clean and operationally sound.
Ensure the functionality of equipment
with the maintenance department on a
monthly basis using the equipment
maintenance checklist.
Interface with retail vendors and service
contractors

Sales Duties:

Hire train and develop sales staff.
Motivate sales staff and monitor their
sales levels by using the elished
protocols and sales systems.
Hold daily meetings with sales teams
and oversee sales strategy status
pending pipeline and conversion
Develop new pipeline by overseeing
club presentation salespitch corporate
tie ups etc.
Oversee special events and programs
held at the club from time to time.
Maintain and direct training and
development of Club sales staff.
Elish and maintain an active referral
system with the sales team.
Audit sales team monthly.
Submit monthly game plan for training
promotions
and department meetings to Chief
Operating Officer / General Manager










Key Ss



Management Duties:



Manage monitor evaluate the
performance of all department heads/
vertical heads.
Monitor the hiring training and
scheduling of all Club level staff.
Communicate with Clublevel
employees through staff meetings.
Attend and participate in meetings with

Management.

Properly delegate monitor and evaluate
specifically igned responsibilities of
team.
Properly manage and maintain
operational budgets.
Ensure that all staff is adhering to staff
uniform policy including uniform at all
times when on duty.
Responsible for managing disciplinary
actions involving all Club level
employees.
Responsible for monitoring all incident
reports filed at Club involving members
and staff.
Approves all schedules of each Club
department.
Control payroll costs to fall within
projected budget.
Prepare audit and submit payroll to
Head office.
Administers the Companys policies and
procedures.
Submit all new hire and termination
information to Head Office as required
by HR department.
Ensure discipline of staff at the club is
being maintained and monitored.
Ensure cleanliness and effectiveness of
club area and resources.
Maintain positive relationships with
vendors staff members and other
partners

Must have a positive attitude and be
able to motivate staff in a positive
manner.
Possess good leadership qualities.





Qualification

Teaming Up With Ileseum



Possess strong motivational
communication team building and
training ss.
Be selfmotivated and have strong
organizational and management
ss.
Ability and experience in effectively
motivating and managing a staff of
employees.
Be promotionallyoriented and have
the ability to direct sales through
company required outreach programs
Must be able to take direction and
adhere to Company polices.
Must be willing to learn and adhere to
new systems as Company continues
to grow.
Must have thorough understanding of
facility operations as defined by
company standards.
Comprehensive knowledge of all
facility
operational sales and management
systems
k. Proficient in the use of all software
programs that are utilized at the
facility
Proven experience as a Club Manager
/ Sr Manager in a similar domain is
preferred.

We need someone who possess a unique
blend of ss tailored to the dynamic and
peopleoriented nature of the sports and
fitness industry. A degree in Sports
Management Business Administration
Physical Education or a related field is an
added advantage.
Whether youre a seasoned athlete chasing
new heights or a newcomer eager to
embark on a transformative journey theres
a place for you here. Its not just about what
you can achieve; its about who you can
become. So if youre ready to embrace the
challenge to sweat to strive and to soar
then join us at Ileseum. Together lets
redefine limits rewrite stories and unleash
the extraordinary within.


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What sets our organization apart is not just
individual power but also the teamwork that
fuels our collective success. Whether
brainstorming innovative strategies refining
techniques or celebrating milestones our
team thrives on unity and mutual support.
Through open communication shared goals
and a culture of continuous learning we
amplify each others strengths and
overcome challenges as one cohesive unit.

club management,Sales & Marketing,Operational Activities