Job Description: Process Specialist
Role Overview: As a senior Process Specialist you will improve services in the area of Permits Supervision and Enforcement. You will work on socially relevant issues that directly impact society dealing with various stakeholders to enhance the quality and efficiency of municipal processes.
Key Responsibilities:
- Coach and guide process specialists to raise team quality.
- Set clear standards and templates for predictable and effective operations.
- yze future challenges and implement new work processes based on policies or regulations.
- Engage stakeholders in the design and implementation of new processes.
Requirements
- Minimum 5 years of experience in guiding or coaching complex process improvements preferably within government or service organizations.
- Experience in setting clear standards and templates for effective operations.
- Experience in yzing challenges and implementing new work processes.
- HBO work and thinking level.
- Lean Black Belt certification or equivalent experience.
- Must speak Dutch.
- Selfemployed (ZZP) or in service of another employer.
If you have the required qualifications and are pionate about improving public services we encourage you to apply!
Benefits
The job location for this Process Specialist role is in Amsterdam Netherlands. The position involves a hybrid work arrangement requiring at least 2 days per week in the office with the possibility to work from home on other days.
Minimum 5 years of experience in guiding or coaching complex process improvements, preferably within government or service organizations. Experience in setting clear standards and templates for effective operations. Experience in yzing challenges and implementing new work processes. HBO work and thinking level. Lean Black Belt certification or equivalent experience. Must speak Dutch. Self-employed (ZZP) or in service of another employer. If you have the required qualifications and are pionate about improving public services, we encourage you to apply!