Call Center Agent Dental

Call Center Agent

Location: U.S.

Type: PartTime Remote Weekends

Revolution Dental Implant Center is seeking a Call Center Agent to manage patient scheduling and call conversions remotely. As the first point of contact for our patients you will play a key role in delivering exceptional service while ensuring smooth and efficient appointment bookings. If youre detailoriented patientfocused and thrive in a remote environment wed love to hear from you.

What Youll Do:

• Manage Patient Scheduling: Ensure seamless scheduling for patient appointments coordinating across multiple systems and calendars.

• Maximize Call Conversions: Convert incoming inquiries into scheduled consultations ensuring a high show rate.

• Provide Excellent Customer Service: Be the first point of contact for patients providing clear friendly and informative communication.

• Track and Report Performance: Maintain records of call activity and conversions identifying areas for improvement.

Who You Are:

• Proven experience in customer service call center operations or patient scheduling

• Strong organizational ss and attention to detail

• Excellent communication ss and the ability to engage with patients in a professional friendly manner

• Comfortable using scheduling software and other call center technology

• Ability to work independently and manage time effectively in a remote role

Why Youll Love Working Here:

• Compensation: $31.25/hr x 16 hours per week $26000 annually
• Schedule: Saturday/Sunday

Remote Work :

No