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Practice Manager
Department: Holistic Health and Wellness Service Orange County Clinic (Newport Beach)
Reporting Structure: Reports to Admin Manager/Director of Operations
Position Overview
Poppy Life Care is seeking a dedicated and dynamic Practice Manager to oversee the daily operations of our OC Center in Newport Beach. The ideal candidate will ensure the smooth functioning of the center manage administrative and operational tasks and lead our team in delivering exceptional wellness services daytoday operations that include answering phone/email/texts scheduling appointments and submitting referrals/reauthorizations. This is an inperson position that requires strong leadership organizational and interpersonal skills.
Key Responsibilities
Operations Management:
Oversee daytoday operations of the Newport Beach center ensuring efficiency and compliance with organizational policies.
Manage scheduling for practitioners support staff and client appointments.
Ensure the center is wellmaintained and fully stocked with necessary supplies and equipment.
Open/Close center protocols.
Ensure all clinical notes codes authorizations and billings are processed accurately
Answer the phone schedule appointments and reschedules
Track no show rate and other clinical data for operational insights
Client Experience:
Ensure a welcoming and professional environment for clients at the center.
Address client concerns or feedback promptly and effectively.
Collaborate with practitioners to optimize client care and program outcomes.
Administrative Duties:
Manage invoices and utilities for the center.
Maintain accurate records of client data scheduling and program performance.
Generate reports for senior leadership on center performance and metrics.
Strategic Initiatives:
Support the implementation of Poppy Life Cares 2025 strategic goals at the center level.
Collaborate with marketing teams to promote programs and services within the local community.
Identify opportunities for process improvement and innovation in service delivery.
Qualifications
Bachelors degree in healthcare administration business management or a related field.
Minimum 35 years of experience in a management or leadership role within a healthcare or wellness setting.
Proven ability to support teams and deliver operational excellence.
Excellent organizational problemsolving and communication skills.
Proficiency in using practice management software and office tools.
Passion for holistic wellness and alignment with Poppy Life Cares mission.
Key Competencies
Strong customer service orientation.
Ability to multitask and manage time effectively in a fastpaced environment.
Consistent attention to detail.
Attendance and punctuality.
Compensation & Benefits
$30 per hour/ 40 hours a week
Professional development opportunities.
How to Apply
Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and passion for Poppy Life Cares mission. Please email your application to with the subject line: Practice Manager Application Newport Beach.
Full Time
Medical Equipment Manufacturing / Hospitals and Health Care / Medical Practices