Order Fulfillment Coordinator

Vendor FollowUp on Delivery Updates:

• Regularly follow up with vendors on delivery status based on issued Purchase Orders (POs).
  
• Ensure vendors adhere to agreed timelines and escalate any delays or issues to the relevant teams.
  
• Maintain clear communication with vendors to resolve delivery discrepancies or issues promptly.
  

Customer Delivery Date (DOD) Updates:

• Accurately update and communicate the Delivery On Date (DOD) for customer orders.
  
• Ensure customers are kept informed of their order status including any changes or delays in delivery schedules.
  
• Collaborate with internal logistics teams to track and ensure timely deliveries.
  

KYC (Know Your Customer) Management:

• Manage the KYC process for vendor registration ensuring all required documents are collected verified and updated as needed.
  
• Oversee KYC documentation for customers ensuring compliance with company policies and regulations.
  
• Maintain a secure and organized database of KYC records for vendors and customers.
  

Requirements

• Bachelor s degree in Business Administration Supply Chain Management or a related field (preferred).
  
• Strong communication and interpersonal skills.
  
• Proficiency in using order management software and MS Office Suite.
  
• Knowledge of vendor and customer management best practices
  
• Understanding of KYC procedures and regulations
  

Benefits

• Health insurance coverage for employees and their families.
  
• Longterm benefit savings plan with employer matching contributions.
  
• Opportunities for professional development and advancement within the organization.