Seeking an experienced Citrix Subject Matter Expert to implement manage and support the OnPrem and Citrix Cloud environments
This person should be a seasoned selfmotivated professional with at least 10 to 13 years of handson engineering and administration experience in Citrix Virtual Apps and Desktop and NetScaler Ivanti adminstration and management is as well required
Job Functions Essential Duties and Responsibilities
Serve as subject matter expert SME for various technical aspects of Citrix including Citrix DaaS Analytics Machine Creation Service Citrix Virtual Apps Citrix Virtual Desktops Hosted Desktops Citrix FSLogix Profile Management Workspace Environment Management Citrix Policies NetScaler GatewayLoad BalancingGSLB Citrix ADM Storefront Multisite aggregations vSphere
Implement Manage and support Citrix Virtual Apps Desktop Citrix Cloud Citrix NetScaler ADC ADM and Citrix WEM environments
Work sidebyside with the rest of the Citrix team as needed to perform routine maintenance of the Citrix system including enduser support create maintain the golden images working with Advanced Group Policy Management and setupconfiguration and debugging of the various components of the Citrix Sites
Provide technical support and assistance to SystemsApplications Analysts Systems Engineers and other technical staffapplication teams
Ability to resolve Tier II and III escalated Citrix issues that includes printing profile management redirections application troubleshooting
Participate in documenting communicating and enforcing policies for securing and standardizing systems infrastructure and software as necessary
Lead consultative resource
Able to demonstrate a high degree of flexibility including flexibility in working hours to support customers across multiple time zones
Ensure configuration and change management processes procedures and controls are implemented and adhered to
Authoring the documentation for updating infrastructure support and procedures
Knowledge in hypervisor VMware 6567 and newer versions
Interface with Architect and Engineering team to develop and maintain all technical schematics Functional Design Specifications Installation Qualifications and test plans
Ability to write Windows PowerShell VB script and able to automate routine admin tasks
Monitoring and metrics gathering for end user logonlogon experience in Citrix environments
Completion of assigned adhoc projects and tasks
Knowledge in one of the Enterprise Patch Management applications SCCM Ivanti
Product proficiencies
Citrix DaaS Citrix Virtual Apps and Desktops 715 LTSR and newer versions
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