Competitive Salary- Norwegian Customer Support In Lisbon
Competitive Salary- Norwegian Customer Support In Lisbon
Posted on :
29-09-2024
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Job Description
Key Responsibilities:
- Respond to customer inquiries through phone email and chat in Norwegian.
- Provide assistance with productrelated questions troubleshooting and general support.
- Ensure timely and effective resolution of customer concerns while upholding high service standards.
- Maintain accurate documentation of customer interactions and feedback in our systems.
- Collaborate with internal teams to escalate and resolve complex issues.
- Engage in initiatives aimed at enhancing customer satisfaction and service quality.
Requirements:
- Native Norwegian speaker with strong communication skills.
- B2 level proficiency in English.
- Previous experience in customer service or a similar role is preferred.
- Excellent problemsolving skills and a customerfocused mindset.
- Ability to work both independently and as part of a team.
- Proficient in using computer systems and software applications.
What We Offer:
- Competitive salary along with performancebased bonuses.
- Comprehensive training and ongoing support to help you thrive.
- Opportunities for career advancement within the organization.
- A dynamic and collaborative work environment in Lisbon.
Remote Work :
No
Employment Type
Full Time
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