Salesforce Program Manager - FTE - Chicago IL
Salesforce Program Manager - FTE - Chicago IL
Posted on :
29-09-2024
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Job Description
Salesforce Program Manager
FTE Only
North Chicago IL (Onsite)
JD:
- 1520 years of total IT work experience in working with US based customers with good understanding of Salesforce and Data related deliveries HLS domain is needed
- Should be located in Chicago area and willing to work out of the customer office
- Liaison with customer sponsor/ stakeholders for delivery relations and customer expectation management with proven customer centricity
- Managing the overall account governance including customer feedback escalations risks issues dependencies etc.
- Background in SF deliveries with good understanding of SF ecosystem thereby able to influence innovations
- Adept at working with Sales and other stakeholders and supporting presales as well as growth opportunities
- Understand various account planning techniques such as V2MOM SWOT Account plans etc.
- Participating/ conducting the weekly/ monthly and quarterly governance meetings
- Working closely with the onshore and offshore team to ensure delivery are completed on schedule and quality
- Should have delivered transformation programs as well as Service programs both in Fixed Price as well as TnM model
- Understands the various commercial and service models of engagements
- Ensuring the overall compliance in terms of SOW Billing Compliance etc.
- Background in various types of delivery processes (Agile Waterfall Iterative) with proven track record of process improvements
- Background in Healthcare Life science is good to have
Employment Type
Full Time
Key Skills
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