CRM Specialist English Speaker
CRM Specialist English Speaker
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Job Description
Our client a fashion company is looking for an experienced CRM Specialist who is eager to take the next career step.
Are you looking to join an international organization based in Valencia Do you have extensive experience in CRM management Do you speak English fluently Then this position is for you!
Tasks
Your responsibilities and impact working as a CRM Specialist will be:
- Oversee the global CRM calendar for newsletters SMS and app push notifications.
- Analyze and report on newsletter results focusing on engagement customer lifetime value and CRM KPIs.
- Collaborate with brand design product and ecommerce teams to create and execute newsletter campaigns and CRM initiatives.
- Lead A/B testing for CRM communications optimizing based on KPIs and sharing best practices.
- Coordinate quarterly planning with brand product and trade teams for CRM campaigns.
- Develop quarterly forecasts monitor CRM performance and align with stakeholders on action points.
- Support local marketing teams with regional CRM initiatives and ensure best practices.
- Manage the CRM calendar and initiatives for the loyalty program in collaboration with brand and trade teams.
- Supervise and mentor CRM interns.
Requirements
Skills qualifications and interests you need to succeed in this role:
- You speak English fluently another EU language is a plus.
- You have at least 3 years of experience in CRMrelated positions.
- You have a bachelors or masters degree in Marketing Communication or a related field.
- You are the specialist on the latest trends in email marketing and always keep an eye on competitors.
- You have a great eye for design but youre also very driven by numbers.
- You have strong communication and stakeholder management skills.
- You have advanced planning and attentiontodetail skills.
- Preferable knowledge of Exponea/Bloomreach and basic HTML and SQL.
Benefits
Whats in it for you
- Work for an established fashion brand.
- Permanent Contract
- Fulltime position MonFri
- Hybrid work model
- Competitive salary and benefits (such as private health insurance WFH allowance employee shop allowance)
- Access to learning platforms for professional development.
Your Future Company:
Our client is a pioneer in the fashion industry pushing boundaries and setting new standards. Their dynamic innovative and inclusive work environment celebrates creativity and individuality. They currently have offices in Spain and the Netherlands.
Employment Type
Full Time
