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Via is on a mission to revolutionize global transportation. By harnessing cuttingedge technology were not just transforming daily commutes but also making a significant impact on reducing humanitys environmental footprint. With ambitious goals were committed to creating a more sustainable and efficient future for transportation worldwide. In the TaaS Operations project our team leverages collective strengths to achieve system efficiency unlock growth initiatives and drive operational excellence in our TransportationasaService deployments.
As we continue to expand in Europe were looking for Customer Support Agent to join our dynamic team! Youll collaborate with our Operations team to build and operate our exceptional ondemand services. Expect a comprehensive introduction to operations technology management and ondemand mobility. Youll be part of an emerging team experiencing the fastpaced mobility industry firsthand.
We Care: Youre passionate about giving a great customer experience and about our mission to enable accessibility to mobility and reduce the worlds carbon footprint.
Were Curious: Youre autonomous and proactive with a cando attitude that strives to resolve customer issues efficiently and in real time.
We Achieve Together: You strive to support the operations overall performance by providing feedback and insight into the key areas that drive a poor customer experience.
What youll be doing
What skills & experience youll bring to us
What do we offer
Who we are
CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailormade to the needs of our diverse markets. We focus on customer service sales and technical support solutions for clients worldwide.
CPM International believes in creating an open workplace celebrating diversity in all forms including gender race religion disabilities and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.
#WeCare #WeAreCurious #WeAchieveTogether
Full Time