Customer Service Back-Office - Dutch or English Speaker
Customer Service Back-Office - Dutch or English Speaker
Posted on :
27-09-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Do you have experience in Customer Service Would you like to join a leading company in the gas sector in its Customer Service department where you can grow and consolidate your knowledge This vacancy is for you!
Tasks
- You will assist via phone/mail/email from existing and new/potential customers by solving customer simple queries that impact the performance of the business
- Ensuring that the data received from the customers is accurately and timely maintained is part of your job
- Ensure the maintenance of Master Data Management covering Customer Master Data Contract Management and Pricing Master
- You will manage channel requests to the appropriate person responsible for complex requests / responsible areas (sales credit to cash delivery etc.)
Requirements
- Minimum secondary school (High School) is required for this role
- C2 or nativelevel of Dutch
- English and French level B1 (preferred)
- SAP/ERP basic knowledge
- Previous experience in customer service (Front Office/ Order Entry /Back Office) preferred
- Ability to communicate efficiently by phone and email with customers daily (handling requests complaints etc)
Benefits
- Competitive salary
- Longterm contract directly with the end company
- Health insurance
- Hybrid model
- Multinational and growth environment
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
