Hotel Job For Dubai
Hotel Job For Dubai
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview:
Key Responsibilities:
- Welcoming and checking in guests efficiently
- Managing reservations and room assignments
- Handling guest inquiries and concerns professionally
- Coordinating with housekeeping for room cleanliness
- Assisting with concierge services and providing local area information
- Operating the front desk and performing administrative tasks
- Ensuring accuracy in billing and payment processing
- Responding to telephone and inperson inquiries
- Overseeing guest checkout processes
- Collaborating with other hotel staff to ensure guest satisfaction
- Adhering to hotel policies and procedures
- Maintaining a neat and tidy front desk area
- Participating in training and development programs
- Contributing to a positive team environment
- Assisting with emergency situations and security protocols
Required Qualifications:
- High school diploma or equivalent
- Prior experience in a hotel or hospitality setting
- Proficiency in using hotel management software
- Strong communication and interpersonal skills
- Excellent customer service abilities
- Ability to multitask and prioritize responsibilities
- Attention to detail and accuracy in work
- Problemsolving skills and resourcefulness
- Ability to work efficiently in a fastpaced environment
- Knowledge of hotel services and amenities
- Flexibility to work in shifts including weekends and holidays
- Understanding of confidentiality and data protection principles
- Team player with a positive attitude
- Ability to remain calm under pressure
- Certification in hospitality management is a plus
customer service,communication,teamwork
Employment Type
Full Time
