Cisco VOIP Architect
Cisco VOIP Architect
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Job Description
Position: Cisco VOIP Architect you will Architecting/designing voice infrastructure must have CCNATelecom or collaboration
Hybrid Onsite Location: North Shore or New Kensington
Duration: 12 months
Hybrid schedule 4 days onsite 1 day remote (day of their choosing)
Client: Arconic
Off hours work: Every couple of weeks there is scheduled off hours work for maintenance or upgrades. Otherwise offhours support is rare the manager mentioned maybe 1 time/every 3 months
Shift: standard 85 schedule
Interview Process: 2 step process 1)Teams video with manager 1 team member more conversational not highly technical 2) Teams or Onsite Technical interview with team
Certification: CCNA telecom or collaboration Required
Bachelors degree Required
Project Scope:
Support 60 Arconic locations. Architecting/designing voice infrastructure. Mentor junior team members
Day to day duties: HW replacement Refresh equipment Clean up the environment Currently using an older version of Cisco Call Manager looking to upgrade this person will lead the project
Technical requirement: Cisco Call Manager 5 years with design configuration and architecture SIP Trunking
Location: Hybrid in Pittsburgh PA or East of Pittsburgh PA (4 days onsite 1 day remote)
Ideal candidates must have 5 years of experience designing implementing and managing the VoIP infrastructure of an organization in a Cisco environment.
- Architect design and maintain the VOIP infrastructure ensuring scalability reliability and performance.
- Install configure and manage VOIP hardware including Cisco Call Manager (CUCM) Cisco Unity Cisco Voice Gateways and Cisco ATA.
- Troubleshoot and resolve voicerelated issues ensuring minimal downtime and highquality service.
- Manage SIP trunking and analog voice connections providing seamless integration and functionality.
- Collaborate with networking teams to ensure smooth operation of VOIP over LAN/WAN infrastructure.
- Provide enduser support and maintain regular communication with customers to address any issues or concerns.
- Develop and maintain detailed documentation of the VOIP architecture configurations and processes.
- Ensure compliance with industry best practices and organizational security policies.
Education:
- Bachelors degree Required
Certifications:
- CCNA Collaboration or Telecommunications Required
Experience Required Skill Matrix:
- Candidate must complete the below qualification skills matrix
- How years of experience do you have in each of the below
List each company from your resume where skill was used or gained
- Expertise in Cisco Call Manager (CUCM) 5 years required
- Cisco Unity and Cisco Voice Gateways
- Experience with SIP trunking and analog telephony Required
- Deep knowledge of Cisco IP telephony solutions Required
- Strong troubleshooting skills for voice and networkrelated issues
- Highly organized with strong documentation and recordkeeping skills
- Excellent customer communication and support skills
- Basic understanding of LAN/WAN networking and its integration with VOIP
- Please provide LinkedIn Profile
- Bachelors degree Required
Employment Type
Full Time
