AR Billing Support SpecialistInternational subscription based company exp must
AR Billing Support SpecialistInternational subscription based company exp must
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Accounts Receivable (70%):Provide billing support through email and chat resolving financerelated customer inquiries.
- Generate review and distribute invoices account statements and financial reports.
- Follow up on overdue payments manage penalties and initiate account suspension processes if needed.
- Process refunds handle overpayments and configure billing accounts as per contract terms.
- Utilize Xero or similar accounting software for managing billing and invoicing tasks.
- Provide invoice copies and explain itemized billing recurring vs. onetime payments and contract details when requested.
- Prepare and manage sales commission files.
- Generate and analyze partnerrelated financial reports.
- Address and resolve any billing issues or penalties related to partners.
- Bachelor s degree in Commerce Accounting or a related field.
- 35 years of experience in customer support particularly in finance or billing.
- At least 1 year of experience with email and chatbased customer support.
- 2 years of experience in finance/invoicerelated support with a strong background in Accounts Receivable.
- Proficiency in using customer support tools like Zendesk Freshdesk Helpscout etc.
- Experience with accounting tools such as Xero QuickBooks Sage NetSuite etc. for invoicing and credit note management.
- Familiarity with payment processors like Stripe Square PayPal Authorize.net Braintree etc.
- Excellent Excel skills for generating and analyzing reports.
- Strong analytical and logical reasoning abilities.
- General assessment of analytical and logical reasoning skills.
- Technical interview focused on Xero software proficiency and Excel expertise.
- Scenariobased questions related to handling Accounts Receivable and partner management.
zendesk,chat support,paypal,xero software,overdue payments,freshdesk,invoicing,helpscout,billing support,finance support,invoice management,invoice verification,customer support tools,accounting tools,sage,financial reports,payment processors,authorize.net,invoice processing,partner management,finance,stripe,square,logical reasoning,xero,sales commission,financial projection,netsuite,refunds,braintree,quickbooks,excel,customer support,excel skills,email support,analytical skills,accounts receivable
Employment Type
Full Time
Company Industry
Key Skills
- Medical Collection
- Accounts Receivable
- Athenahealth
- ICD-10
- Medical Coding
- 10 Key Calculator
- Detailing
- ICD-9
- Medical Billing
- Microsoft Excel
- CPT Coding
- Medicare
