Product Training and Certification Specialist
Product Training and Certification Specialist
Posted on :
25-09-2024
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1 Vacancy
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Salary
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Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
25-09-2024
Job Description
Job Description Training and Certification Specialist
About Wooqer as an Organisation
Wooqer is a profitable hypergrowth company headquartered out of California with product teams in Bengaluru India. Founded in 2014 weve experienced stable growth and customers love us. Our people success first strategy is inward focused and creates a platform for you to play out your vision in Wooqer context with equally talented teams. You can read more about Wooqer at and look for Wooqer customer videos on Youtube and LinkedIn. We look forward to speaking with you!
About Wooqer as a Product
Wooqer is an App for businesses to digitize frontline operations trusted by brands like PVR Cinemas Skechers Pantaloons Lenskart Barista Dominos and others. Our realtime mobilefirst app and DIY platform are purposebuilt to empower retail leaders to digitize frontline operations compliance audits data collection and team communications with intuitive reports enabling faster decisions and visibility.
100000 retail stores & restaurants use Wooqer in 21 countries to share guidelines set expectations measure compliance and build accountability among 250000 users in 11 languages leading to both topline and bottomline impact.
Culture & People
At Wooqer our culture is a blend of success and happiness. We believe that making people happy is the first step towards making them successful. Were passionate about hiring individuals who are not just skilled but also share our mission and values. We prioritize attitude over skill and encourage unconventional talent to flourish in critical roles.
We trust our team to own their outcomes which is why we have a flat hierarchy and unlimited paidtimeoff policy. We focus on delivering results without excuses embodying our core value of Ownership. Our peoplecentric culture prioritizes happiness both within our team and for our customers vendors and investors.
If youre aligned to the mission and culture of the organisation and would like to be part of a team thats passionate about creating success and happiness every day dont wait to apply.
Were an onsite team working from our office in Bellandur Bangalore.
About Role
As a Customer Success Manager Skilling your role is centered around training and certification community building and establishing strategic partnerships to enhance the reach and impact of Wooqer s platform. This role requires a strategic mindset excellent organizational skills and a passion for education and technology. By driving these initiatives you will play a pivotal role in expanding Wooqer s impact and fostering a culture of continuous learning and improvement.
Responsibilities
Manage a weekly calendar to provide online training covering all Wooqer building blocks.
Invite train and certify Wooqer customers (Producers users and reviewers) as per the above schedule.
Establish partnerships with colleges (management and fashion colleges) and include the Wooqer workshop in the curriculum.
Conduct workshops at college campuses generating awareness enabling students towards digitization and certifying them.
Establish partnerships with skilling companies that train people making them jobready to work at stores. Incorporate Wooqer users certification in their training program and conduct the same.
Create aspirational certification courses around Wooqer with difficulty levels that are benchmarked against similar topclass certifications
Build a community of aspirational certificate holders
Build top quality knowledge repository for different kinds of persona
Build Capacity (people process infra training etc) proactively to achieve your circle goals
Create Self training Module for the training App
Requirements
At least 4 years of experience in Skilling and Training.
The willingness to work from our office in Bellandur Bangalore 5 days a week.
The ability to stay happy and drive positive meaningful interactions with customers.
A BE/BTech graduate who loves technology.
Outstanding presentation reporting and communication skills.
training,certification development,customer product training
Employment Type
Full Time
Key Skills
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