Benefits Specialist

Elevate Your Career: Join Our Client in the Dynamic World of HR Outsourcing!

Our client stands as a distinguished human resources (HR) outsourcing company surpassing industry standards in providing unparalleled expertise and exceptional customer service to both clients and their employees. Since its establishment in 1995 our client has been committed to the belief that exceptional client service should be the focal point of all operations. This commitment propels them to consistently train evolve innovate and explore novel approaches to assist employees clients and the broader industry in achieving growth and success. Our clients vision revolves around enabling companies to direct their time talent and energy towards business expansion and enhancing employee wellbeing.

Job Description

We re seeking a dedicated Benefits Specialist to help shape the future of the HR outsourcing industry. In this role you ll enroll new employees in benefit plans within our client s HRIS provide comprehensive benefits orientations and ensure accurate deductions are relayed to payroll. You ll also manage status changes review claims and facilitate open enrollment transfers all while making a meaningful impact. If you re eager to contribute to a dynamic team and make your mark in the world of HR we want to hear from you!

Chart Your Course in the HR Solutions Universe

Employment type: Fulltime

Shift: Monday to Friday; may start from 7:30 AM9AM CST to 4:30 PM6:00 PM (Semiflexible

Work Setup: Remote/Work from Home

Your Mission Should You Choose to Accept: Shape the Future of HR

• Enrolls new employees in benefit plans in HRIS and provides benefits orientation.
  
• Provides employee benefit deductions information to payroll.
  
• Processes status changes and reviews claims.
  
• Processes open enrollment benefit plan transfers.
  
• Maintains vendor contact to investigate discrepancies and provides information in nonroutine situations.
  
• Provides carriers appropriate documentation for life pension and disability benefits claims.
  
• Assists in preparing materials and in presenting benefit plan changes to employees.
  
• Responds to employee inquiries regarding coverage and addresses these issues with carriers.
  
• Responds to employee issues in compliance with HIPAA Section 125 and State laws.
  
• Responds to notifications from state agency regarding court ordered medical.
  
• Issues annual individual summary of benefits to employees.
  
• Maintains employee benefit files and other record keeping.
  

Requirements

What It Takes to Join the HR Dream Team

• Communication: Communicates clearly and concisely both orally and in writing. Actively listens to understand the perspectives of others and proposes effective solutions.
  
• Trust and Respect: Establishes trust and respect through consistent honesty and professionalism in all interactions.
  
• Problem Solving: Anticipates and identifies problems working diligently to resolve them quickly and efficiently. Seeks assistance as necessary.
  
• Accountability: Follows through on commitments and acts with a strong sense of ownership. Takes personal responsibility for decisions actions and outcomes.
  
• Client Focus: Builds effective relationships with internal and external clients to understand and meet or exceed their needs.
  

Education

• High school diploma or equivalent.
  

Tech Stack

• Proficiency in MS Outlook Word and Excel required (including VLOOKUP and other functions).
  

Plus

• Experience or knowledge of Prism.
  
• Familiarity with Client Space.
  
• Experience in case management.
  
• Life and Health certification.
  

Additional Information

• Clientfacing position for more tenured candidates; backoffice tasks are suited for more junior roles.
  
• A minimum of three years of related benefits administration experience and/or training is required.
  
• Must be able to communicate effectively with all levels.
  
• Experience with an HRIS system is essential.
  

Benefits

Perks That Work: Elevate Your HR Career with Us

• Health insurance
  
• Remote work setup
  
• 5 Days work week
  
• WorkItems (laptop mouse and headset)
  
• Indefinite term type contract
  
• 5 extra days of vacation leave (20 in total) that could be monetized
  
• Direct exposure to our clients
  
• Career growth opportunities
  
• Diverse and supportive work environment
  
• Prime Office Locations Bogot and Medellin
  
• Up skilling: Emapta Academy
  

Who are we

Discover Emapta where your career meets Colombian vibrancy!

Emapta is not just a global outsourcing powerhouse; its a hub of opportunity infused with the lively spirit of Colombia. Joining us means becoming part of a community that values the unique cultural mosaic of our country. With a proven track record and an array of international clients Emapta provides a robust platform for your professional journey without the need for you to hop into a plane and work abroad.

At Emapta we go beyond being a workplace; were a community that treasures the harmony between professional and personal life. Emapta is a cultural melting pot that fosters innovation collaboration and continuous learning. Immerse yourself in our dynamic culture and contribute to an organization that puts employee wellbeing at the forefront.

We look forward to welcoming you to the Emapta family in Colombia.

#EmaptaExperience