Front Office Admin
Front Office Admin
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1Year
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Requirements
Reception Duties: Greet and welcome members, clients, and visitors with a positive and helpful attitude. Manage the front desk by answering calls, directing inquiries, and providing accurate information about our services and facilities. Member Assistance: Assist members with check-ins, bookings, and other needs related to their workspace. Address member requests and concerns promptly, ensuring a high level of customer satisfaction. Administrative Support: Manage bookings for meeting rooms, event spaces, and other facilities. Handle mail, courier services, and package deliveries for members. Maintain records of visitor logs, member check-ins, and other administrative documentation. Operational Support: Monitor the cleanliness and organization of the reception area, common areas, and meeting rooms. Coordinate with the Facilities Manager to report any maintenance or operational issues. Assist in setting up for events, workshops, and other community activities. Sales Support: Provide information on membership plans, pricing, and availability to prospective clients. Assist in member onboarding, including tours and orientation of new members. Safety and Security: Ensure adherence to security protocols, including managing visitor access and monitoring security systems. Report any safety concerns to the Facilities Manager.
Employment Type
Full Time
